Workplace Coordinator

3 days ago

Atlanta, Georgia, United States UserTesting Full time $40,000 - $60,000 per year

We're UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.

We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world's strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.

Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.

Let's build experiences people love—together.

The Opportunity
We're looking for a part-time (20h/week)
Workplace Coordinator
to ensure a welcoming, safe, and productive workplace. As the main point of contact and culture ambassador, you'll oversee daily office operations, manage resources and facilities, support local teams, and ensure compliance—all while creating an engaging environment for employees.

What You'll Be Doing
*Site Coordination*

  • Main contact for employees, guests, and vendors
  • Manage reception, mail, supplies, desks, and access
  • Oversee maintenance, cleaning, security, and facilities
  • Partner with IT on hardware, AV, and new-hire setups
  • Ensure health & safety standards and resolve issues quickly

*People Experience*

  • Support onboarding/offboarding (workspace, badges, swag)
  • Drive office culture initiatives and events
  • Share office updates and communications
  • Act as the go-to expert with a customer-first mindset

*Compliance and Safety*

  • Ensure emergency preparedness and safety compliance
  • Maintain documentation and manage visitor access
  • Support ergonomic assessments and accommodations

*Events*

  • Support office events (all-hands, town halls, trainings)
  • Manage event communications and logistics
  • Oversee swag, storage, and inventory
  • Set up, reset, and support external events as needed

What We're Looking For

  • Proven experience in facilities, office management and/or hospitality environment.
  • Proven success managing vendors and suppliers.
  • Strong project management and organizational skills.
  • Strategic mindset with a hands-on approach to execution.
  • Comfort working in fast-paced, in-person settings.

UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.

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