Payroll & Commissions Manager- Boston

4 days ago

Boston, Massachusetts, United States Connie Health Inc Full time $80,000 - $120,000 per year

About Connie Health:

Connie Health empowers older Americans to make confident, worry-free healthcare decisions. Our Medicare consumer platform combines a tech-driven recommendation engine with local agents for personalized plan and healthcare navigation, helping consumers find the Medicare plan that meets their individual health and economic needs, maximize its benefits, and connect with top in-network providers.

Role Overview:

We are looking for an experienced Payroll and Commissions Manager to take ownership of our payroll and Medicare commissions operations. This role ensures that every dollar earned by our agents is processed accurately, efficiently, and on time. 

The ideal candidate has a deep understanding of complex commission structures, data integrity, and payroll systems. They can both execute day-to-day processes and improve the underlying systems and workflows that support them. This is a high-impact role at a Series B stage company with strong growth and operational complexity, offering the opportunity to build scalable infrastructure as we expand. 

Requirements

Key Responsibilities:

  • Own the end-to-end commissions process of downloading, preparing, and organizing commission statements from multiple carriers.
  • Manage all payroll processes, ensuring timely and accurate payments for all employees and external agents. 
  • Oversee the commission management system (AgencyBloc) and work cross-functionally to maintain data accuracy and optimize system configurations. 
  • Design and implement process improvements that enhance accuracy, efficiency, and transparency in commission reporting. 
  • Ensure accurate accruals, journal entries, and reporting related to commissions and payroll. 
  • Collaborate with relevant teams to manage agent onboarding/offboarding, payee setups, and compliance documentation. 
  • Conduct regular audits and reconciliations of carrier statements, agent policies, and payments to identify and resolve discrepancies.
  • Serve as the primary point of contact for carrier commission inquiries, agent payment questions, and data corrections. 
  • Develop and maintain dashboards and reports for leadership visibility into performance, payouts, and outstanding balances. 
  • Stay up-to-date with industry standards, compliance, and regulatory requirements related to Medicare commissions and payroll. 

Requirements:

  • 5+ years of experience in finance operations, payroll, or commission management (preferably in insurance, healthcare, or sales-driven industries). 
  • Demonstrated experience managing complex commission structures and working across multiple carriers or data sources. 
  • Advanced proficiency in Excel/Google Sheets, including pivot tables, data validation, and reconciliations formulas. 
  • Experience working with commission systems (AgencyBloc preferred), HRIS, or payroll platforms. 
  • Strong analytical mindset with a track record of improving systems and workflows. 
  • Proven ability to work independently and collaborate with technical and non-technical stakeholders. 
  • Exceptional attention to detail, integrity, and accountability.
  • Bonus: Knowledge of Medicare commission structures and/or experience using AgencyBloc.

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