Production Supervisor

5 days ago

Seattle, Washington, United States Bella's Voice Full time

We're thrilled to announce that Bella's Voice is expanding to Shoreline Our new thrift store location is almost ready to open its doors, and we're looking for passionate, community-minded leaders to help us make it a success.

At Bella's Voice, we're more than just a thrift store – we're a non-profit organization dedicated to supporting animal welfare through every item sold. As a Back Room Supervisor, you'll lead our donation and production operations to ensure an efficient, organized, and mission-driven environment. This blended role is perfect for someone who thrives in a fast-paced, hands-on setting while also stepping into a leadership position that shapes team development and store success.

Please take a moment to review our mission & story at

Key Responsibilities

Leadership & Staff Management

  • Lead, mentor, and develop team members, stepping in to fulfill tasks as needed
  • Establish clear expectations, provide training and feedback, and support staff development opportunities
  • Address and resolve team performance issues and workplace challenges effectively
  • Oversee breaks, lunches, and shift transitions to maintain a seamless workflow
  • Conduct performance evaluations and administer disciplinary actions or rewards as necessary

Backroom Operations & Coordination

  • Oversee backroom operations by assigning tasks and coordinating daily workflows
  • Ensure a clean, safe, and organized donation processing area
  • Provide support with item pricing checks and final quality assessments
  • Maintain safety and cleanliness standards throughout the workspace
  • Accept or reject furniture donations as appropriate, per store guidelines
  • Offer excellent service to all donors and community members

Organizational Support

  • Participate in interviews and hiring decisions for backroom staff
  • Communicate staffing needs to HR and support onboarding/training of new hires
  • Coordinate with leadership and front-end supervisors to align on daily operations and needs
  • Assist with truck logistics and high-volume coordination as needed

Job Qualifications

Education:

  • High school diploma or equivalent required

Experience:

  • 1+ years of supervisory or management experience required
  • Thrift store or retail experience strongly preferred

Skills & Traits:

  • Strong leadership and team-building skills
  • Effective multitasking, organization, and delegation abilities
  • Clear and professional communication
  • Conflict resolution and problem-solving skills
  • Efficiency-minded with strong attention to detail
  • Mission-driven mindset with compassion, respect, and kindness

Physical Requirements:

  • Ability to stand and move throughout shift
  • Ability to lift and maneuver up to 50 lbs
  • Flexible and adaptable across tasks and roles

Job Specifications

Location: On-site

  • 18420 Aurora Ave N, Shoreline, WA 98133

Job Type:

  • Part-Time hrs/wk)
  • Full-Time (32+ hrs/wk)

Schedule: TBD

Pay: Starting at $19.50/hr

  • Raise after 90-day introductory period (up to $21/hr)
  • Additional raise opportunity at 6 months and annually

Benefits

  • Comprehensive dental, vision, and health insurance – fully covered by Bella's Voice
  • Generous paid time off (PTO)
  • 20% employee discount at Bella's Voice stores

Join us in creating a better world for animals while leading a team dedicated to making a difference every day

Job Types: Full-time, Part-time

Pay: From $19.50 per hour

Expected hours: 20 – 40 per week

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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