Administrative Coordinator I

Job Title

Agency

Department

Proposed Minimum Salary

Job Location

Job Type

Job Description

Our Commitment 

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experience.  Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who We Are

The Office of the Registrar has the primary responsibility of maintaining academic records of all current and former students. The Office of the Registrar has two priority goals: to maintain a high quality of service to all who come into contact with the office, and maintain and protect the academic integrity of the student record in accordance with University, state and federal guidelines.

What We Want

The Office of the Registrar is seeking an Enrollment Reporting Specialist who will support the accurate and timely reporting of student enrollment and degree information to the National Student Clearinghouse and the National Student Loan Data System. We are looking for someone who is highly dependable and skilled at working in a deadline-driven environment where accuracy is essential. The ideal candidate will be a responsible, communicative professional who takes clear ownership of their work, maintains strong attention to detail, and balances precision with overall departmental priorities. The successful applicant will demonstrate confidence in navigating data systems, resolving discrepancies, interpreting federal reporting requirements, and communicating professionally with internal and external partners. If you excel at maintaining accuracy under pressure, enjoy contributing to efficient and compliant operations, and take pride in supporting students through behind-the-scenes work that truly matters, we invite you to apply for this position. 

What You Need to Know

Salary: $45,000.00

Special Instructions: A cover letter, resume, and contact information for three professional references (to include at least one previous supervisor) are strongly recommended. You may upload all three on the application under CV/Resume or upon answering the questionnaire you may attach the documents.  

Schedule: May require some weekends and evenings

Qualifications

Required Education and Experience

• Bachelor's degree or equivalent combination of education and experience

• Two years of experience in office administration

Preferred Qualifications

• Working knowledge of Family Educational Rights and Privacy Act (FERPA) 

• Working knowledge of Compass and Perceptive Content 

• Familiarity with Department of Education enrollment reporting rules 

• Knowledge of National Student Clearinghouse (NSC) and National Student Loan Data System (NSLDS) reporting systems 

• Familiarity with Texas A&M academic procedures and rules 

Knowledge, Skills, and Abilities

• Knowledge of word processing, spreadsheet, and database applications 

• Strong attention to detail 

• Ability to work cooperatively with others 

• Strong interpersonal skills 

• Ability to communicate effectively 

• Planning and organizational skills 

• Computers

• Microsoft Office 365

Responsibilities

Processes Enrollment and Degree Files

• Provides support for administrative operations to ensure accurate student records are reported within the appropriate timeframe to the National Student Clearinghouse (NSC) for verification of enrollment and degree.

• Includes all branch campuses and teaching locations affiliated with Texas A&M University.

• Responds in a timely manner to NSC error reports, which are received on a schedule of every 28 days or less, and discrepancy notices by updating the student record within the NSC database and within the university student information management system (Compass).

• Monitors reporting of current students who are receiving or have ever received federal financial aid to the National Student Loan Data System (NSLDS) to ensure accurate and timely reporting in compliance with U.S. Department of Education regulations.

• Ensures corrections made with NSC are received and reflect accurately in the NSLDS database. 

• Processes manual updates to the NSLDS database when appropriate. 

Responds to Enrollment and Degree Verification Requests

• Researches and responds to enrollment and degree verification requests where information within the NSC database is not available or accurate.

• Enters or corrects this information within the NSC database.

• Responds to third party requestor emails when confirmation of NSC information is sought.

• Adheres to FERPA and considers other privacy issues when responding.

Processes Professional Program Student Leave of Absences (LOAs) / Withdrawals (WDs)

• Processes leave of absence/withdrawal requests for professional programs in Dentistry, Law, Medicine, Pharmacy, and Veterinary Medicine.

• Ensures all necessary information is included for complete and accurate update of the student record.

• Verifies approval from individuals with proper authority.

• Communicates with professional program contacts to resolve discrepancies in information provided.

• Ensures other constituents are notified when records have been updated so related updates by other involved offices can be made in a timely manner.

• Monitors NSC and NSLDS to ensure accurate reporting of processed LOAs and WDs as needed.

Reviews, Updates, and Maintains Processes

• Stays abreast of proposed and new federal legislation as it pertains to enrollment reporting requirements.

• Assists in the development and updating of processes in accordance with federal legislation and in cooperation with Texas A&M University Scholarships & Financial Aid office.

• Assists with the development and maintenance of written policies and procedures.

• Assists with the development and testing of automated processes within the student information management system that facilitate accurate reporting.

• Ensures adherence to department policies and procedures. Interprets, researches, and responds to inquiries about rules, regulations, policies, and procedures.

• Coordinates the retention and maintenance of office references and resource materials. 

General Duties

• Develops and maintains professional relationships with NSC and NSLDS representatives, individuals within the Scholarships & Financial Aid office, contacts within TAMU professional programs, and all other internal and external parties concerned with enrollment reporting of Texas A&M University current and former students.

• Occasional travel to attend professional conferences and/or training relevant to enrollment reporting.

• Attends meetings as needed.

Why Texas A&M University?   

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.   

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums 

• 12-15 days of annual paid holidays   

• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month  

• Automatic enrollment in the Teacher Retirement System of Texas 

• Health and Wellness: Free exercise programs and release time  

• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more   

• Educational release time and tuition assistance for completing a degree while a Texas A&M employee  

• Living Well, a program at Texas A&M that has been built by employees, for employees 

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume' or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.