Academic & Student Experience Coordinator, MHA

Details

Open Date

10/30/2025

Requisition Number

PRN43461B

Job Title

Graduate Student Coord I

Working Title

Academic & Student Experience Coordinator, MHA

Career Progression Track

D

Track Level

FLSA Code

Professional

Patient Sensitive Job Code?

No

Standard Hours per Week

40

Full Time or Part Time?

Full Time

Shift

Day

Work Schedule Summary

• Monday through Friday,

on-site at the University of Utah.

• Occasional evenings or weekends may be required to support classes or events.

+

This role is not eligible for hybrid or remote work and is considered an essential campus position supporting faculty, staff, and students in person.

VP Area

Academic Affairs

Department

Executive Education

Location

Campus

City

Salt Lake City, UT

Type of Recruitment

External Posting

Pay Rate Range

$52,000 to $60,000

Close Date

11/30/2025

Priority Review Date (Note - Posting may close at any time)

Job Summary

The David Eccles School of Business at the University of Utah seeks an organized, service-oriented, and collaborative

Academic and Student Experience Coordinator

to support the

Master of Healthcare Administration ( MHA )

program.

This role is central to creating an outstanding student experience—from admission through graduation—by providing proactive academic advising, program coordination, and community-building support. The ideal candidate thrives in a fast-paced, team-based environment, enjoys connecting with students and faculty, and takes pride in contributing to a mission-driven, nationally recognized healthcare management program.

This position combines student advising, operational administration, and event coordination to ensure the academic success and professional growth of each MHA student.

Responsibilities

Academic Advising & Student Support

• Advise students on degree requirements, course selection, and scheduling to promote timely graduation and academic success.

• Monitor academic progress and proactively reach out to students who may need additional resources or support.

• Communicate regularly with students regarding program updates, policies, deadlines, and opportunities.

Faculty & Course Support

• Partner with faculty to coordinate course logistics and ensure alignment with program objectives.

• Support instructional needs such as system setup, classroom materials, and administrative processes.

• Manage faculty-related administrative items, including payment processing and material procurement.

Mentorship Program Coordination

• Collaborate with the Associate Director to manage the UMentor Program, recruiting healthcare professionals and matching mentors with students.

• Serve as the point of contact for mentors and mentees, ensuring positive engagement and effective communication.

Recruitment, Admissions & Onboarding

• Support recruitment and admissions activities through outreach and personalized communication with prospective students.

• Guide newly admitted students through onboarding, introducing them to MHA systems, resources, and expectations.

• Ensure compliance with university enrollment requirements and maintain accurate records.

Program Operations & Data Management

• Maintain confidential student records and databases with accuracy and integrity.

• Track and analyze enrollment, retention, and performance metrics to inform program improvements.

• Identify and implement process enhancements to improve efficiency and service quality.

Budget & Financial Coordination

• Monitor program budgets, manage reimbursements, and support the fiscal administration of student-facing initiatives.

Event Planning & Engagement

• Coordinate student and alumni events such as orientations, networking receptions, and graduation ceremonies.

• Oversee logistics (scheduling, communications, catering, AV/IT, setup) to ensure professional, seamless experiences.

• This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Environment:

The role is based in a shared, open workspace designed to encourage active communication, collaboration, and teamwork.

Nearly Continuously:

In-person, open-office environment with regular interaction and collaboration among students, faculty, and team members.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously:

Sitting, hearing, listening, and talking.

Often:

Repetitive hand motions (such as typing), walking, bending, reaching overhead, and lifting up to 25 lbs.

Minimum Qualifications

• Bachelor's degree or equivalency (one year of education can be substituted for two years of related work experience).

• Demonstrated human relations and effective communication skills.

• Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Preferred Qualifications

• Bachelor's degree in a related field (education, healthcare, business, or administration preferred).

• 2+ years of experience in higher education, student services, or program coordination.

• Excellent communication and interpersonal skills with the ability to engage diverse stakeholders.

• Strong organizational and multitasking abilities with exceptional attention to detail.

• Comfort with data systems and process improvement.

• Familiarity with healthcare administration or prior experience in a healthcare environment is a plus.

• A collaborative spirit, proactive mindset, and genuine interest in supporting student success.

Type

Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at or or University Human Resource Management at if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at:

Online reports may be submitted at

This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.