Product Specialist

Product Specialist
Join a team that's shaping the future of banking.

We're looking for a curious, data-driven Product Specialist to help us design, build, and enhance innovative digital and banking products that make managing money simpler, smarter, and more human.

As part of our Product & Projects Management team, you'll collaborate with talented engineers, designers, and business leaders to deliver next-generation lending, banking, and payments experiences. Reporting to the Director of Product Management, you'll turn insights into strategy, and strategy into products that delight customers and drive measurable impact.

If you're passionate about technology, financial services, and solving complex problems that matter, this is your chance to grow your product career in a purpose-driven organization that values collaboration and innovation.

What You'll Do

• Support the development and delivery of new and enhanced banking and payments products.
• Gather and analyze customer feedback, market data, and product metrics to uncover insights and opportunities.
• Conduct competitive and industry research to identify emerging trends and inform strategy.
• Translate business needs into clear product requirements, user stories, and acceptance criteria.
• Partner closely with engineering, design, marketing, and operations to bring ideas to life, from concept to launch.
• Participate in testing and QA to ensure every release meets our high standards for reliability and performance.
• Maintain detailed product documentation, including feature guides and release notes.
• Contribute to go-to-market strategies, helping teams successfully launch new capabilities.
• Support the product portfolio roadmap and recommend enhancements based on data and customer needs.
• Serve as a subject-matter expert for your assigned products, understanding features, benefits, and pricing.

What You Bring

• Bachelor's degree preferred in Business, Finance, Economics, Accounting, Math, or Engineering.
• 2+ years of experience in financial services, insurance, product management, or consulting.
• Strong analytical skills with the ability to interpret data and translate it into actionable insights.
• Comfortable delivering results in a matrixed, fast-moving environment.
• Excellent communication, presentation, and stakeholder management skills.
• Intermediate proficiency in MS Office.

Bonus Points For

• Experience in retail or digital banking, lending, or payments product management.
• Familiarity with Mastercard reporting tools, principal membership agreements, or incentive enrollment.
• Experience supporting branch or customer-facing teams in a banking or fintech environment.

• Proficiency with modern product and data tools such as:

• Jira (writing user stories, prioritizing backlog items)

• Excel / Power BI (analyzing customer and product performance data)
• (translating roadmap milestones into actionable projects)
• PowerPoint (crafting clear and compelling GTM or stakeholder presentations)

• SurveyMonkey (conducting market or customer research)

• A passion for learning, collaboration, and continuous improvement.

Our Hiring Process
We respect your time. Once we review your application, we'll reach out with next steps, whether that's a phone chat, video call, or even grabbing a coffee. We'll keep you informed every step of the way.

Why You'll Love Working at nbkc
Perks & Benefits You'll Brag About

• Hybrid flexibility with a modern @Flex work model (Kansas City HQ).
• Multiple comprehensive health plans (HSA, FSA, PPO your choice)
• 4 weeks PTO + 12 paid holidays + your birthday off + 8 volunteer hours/year
• 401k with immediate vesting and generous company match
• Paid parental leave
• Access to behavioral health advocates and an Employee Assistance Program (EAP)
• Wellness perks, reimbursement programs, and on-site gym
• Taking 4-week paid sabbaticals for your 10-, 18-, and 25-year anniversaries
• Collaborative, growth-minded culture that celebrates innovation and ideas
• Meaningful work building products that truly help customers achieve their financial goals
• Opportunities to grow your career in one of the most transformative industries

About Nbkc
nbkc isn't your typical bank, and we don't want to be.
We're reimagining what a bank can be by investing in people, technology, and a culture that brings out the best in each other.

nbkc is deeply committed to diversity, equality, and inclusion in all its practices, especially when it comes to growing our teams. We aim to build a company whose culture promotes inclusion and embraces how rewarding it is to work with employees from all walks of life.

We've been proudly recognized as one of
Kansas City's Best Places to Work
for 5+ years, and once you're here, you'll see why.

Ready to build something better with us?

Apply now and let's redefine banking together.
Work Authorization/Sponsorship
At this time, we're not able to consider candidates needing sponsorship now or in the future or those needing work authorization for this role. (This includes students on F1-OPT, F1-CPT, J-1, etc.) However, we'd hope you continue to keep us in mind for future opportunities.

nbkc bank is an Equal Opportunity-Affirmative Action Employer – Minority/Female / Disability / Veteran / Gender Identity / Sexual Orientation

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