Client Specialist

7 hours ago

Charlotte, North Carolina, United States Anuvia Prevention & Recovery Center Full time $40,000 - $60,000 per year

Now Hiring: Client Specialist (2nd Shift)

Supportive. Purpose-Driven. Recovery-Focused.

Location: Sam Billings Center (Detox & Residential Services)

Status: Full-Time | Hourly, Non-Exempt

Reports To: Shift Supervisor

Schedule: 2nd Shift | 3pm-11:30pm

About the Role

Anuvia is seeking compassionate and reliable Client Specialists to join our Clinical Inpatient team. This vital position supports individuals in our detox and residential programs—helping them navigate recovery with dignity, safety, and care. If you're ready to make a difference and grow within a structured career ladder, we want to hear from you.

What You'll Do
  • Welcome and orient new clients into the detox program, complete service plans, and intake documentation.
  • Maintain a therapeutic and secure environment by performing safety checks, room searches, and drug screenings.
  • Administer medications (if certified), support mental/physical health observations, and provide first aid/CPR if needed.
  • Facilitate daily therapeutic or educational activities and help transition clients to appropriate levels of care.
  • Collaborate with clinical staff to evaluate client needs and maintain accurate documentation in electronic health records.
  • Be an active participant in shift communication, incident reporting, and quality improvement processes.
Career Growth Opportunities

We offer a clear career ladder with built-in certification support and increased responsibility at each level:

  • Client Specialist I: Entry-level with certification required within 60 days
  • Client Specialist II: Certified and able to train others
  • Client Specialist III: Med Tech certification required within 90 days
  • Client Specialist IV: Enrolled in CADC registration program with supervision requirements
  • Client Specialist V: CADC-I certified

Already a Qualified Professional (QP)? You'll also support screenings, service plans, therapeutic interventions, and staff supervision.

What We're Looking For
  • Education: High School Diploma or GED required
  • Experience: 2 years in healthcare or substance use treatment preferred
  • Skills: Strong communication, problem-solving, time management, and adaptability

  • Certifications:

  • CADC preferred

  • Med Tech (within 90 days for CSIII)
  • CPR/First Aid (or willing to obtain)
  • Valid NC or SC Driver's License required
You'll Thrive If You Are:
  • Calm under pressure and able to handle crisis situations with professionalism
  • Passionate about helping others overcome barriers in their recovery
  • Committed to excellence, teamwork, and continuous learning
  • Comfortable working in a diverse, fast-paced residential treatment environment
Why Join Anuvia?
  • Purpose-driven work that truly makes a difference
  • Structured advancement with credentialing support
  • Supportive team culture in a respected treatment center
  • Opportunity to grow into a QP or Certified Counselor role

Competitive Benefits:

We offer a comprehensive benefits package, including:

  • Immediate health benefits with no waiting period.
  • Generous time off policies and company-provided disability insurance.
  • Competitive salary with a 401(k)-plan featuring a 7% employer contribution after the first year.
  • Access to continuous learning and development opportunities, plus a range of additional benefits and opportunities for career advancement.

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