Manager of Benefits

Let your career take off with PSA Airlines
About PSA
PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Benefits
PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• 401(k) with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
• Premium dental coverage
• Vision plan options provided, including a plan that covers both glasses and contacts every year
• Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
• Access to 24-hour virtual urgent care services
• Family planning and fertility treatment
• LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
• Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
• Flexible Spending Accounts for both Health Care and Dependent Care services
• Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

Responsibilities
*Position Summary*
The Manager of Benefits Administration is responsible for overseeing the company's benefits programs, including health, dental, vision, life insurance, retirement plans, and wellness initiatives. Drives strategic leadership and hands-on operational execution, ensuring compliance with federal, state, and local regulations while supporting employee engagement, retention, and well-being. Partners with internal and external stakeholders, manages vendor relationships, leads open enrollment, and serves as a key advisor to employees and leadership. Oversees payroll-related benefits functions, auditing, reporting, and system optimization.

*Job Responsibilities*

• Develop and execute a competitive, cost-effective benefit program strategy
• Administer group health and welfare plans, including eligibility audits, carrier invoice approvals, and claims resolution.
• Direct 401(k) plan with Fiduciary committee: manage enrollments, hardship withdrawals, contributions, plan documents, and compliance filings.
• Coordinate annual benefits plan renewal and open enrollment in collaboration with brokers and Senior Leadership.
• Recommend enhancements to benefits offerings based on market trends and evolving employee needs.
• Drive communication and education initiatives for all employees regarding benefits.
• Serve as a point of contact for employee benefits-related inquiries and provide timely support.
• Develop written materials for open enrollment, company website, and benefits communications.
• Ensure benefits programs comply with federal, state, and local regulations (e.g., DOL, ERISA).
• Prepare and analyze reports for Finance and Senior Leadership.
• Work in partnership with auditors and recordkeepers for discrimination testing and 5500 filings
• Partner with Payroll to ensure accurate processing of benefits deductions, while conducting regular audits of benefits data to maintain accuracy and completeness
• Partner with HRIS team to manage and optimize benefits functionality within Workday including troubleshooting and enhancements.
• Partner with benefit broker for selection, negotiation, and ongoing management of relationships with benefits vendors and insurance carriers to ensure service quality and cost effectiveness.
• Follow up on claims and policy concerns, recommending plan adjustments or overrides when appropriate.
• Manage the work of the Benefits Specialist and Benefits Coordinators.
• Oversee the company's Security and Safety Management System (SMS), including Safety Risk Management and Safety Assurance outputs.
• Perform other duties as assigned.

Position Specifics
Required
*Qualifications*

• High school diploma or equivalent.
• Extensive experience in leading benefits administration.
• Strong knowledge of employee benefits and related legislation.
• Experience with benefits-related payroll functions and HRIS systems (e.g., Workday).
• Proven analytical and critical thinking abilities, including audit and reporting skills.
• Proficiency in Microsoft Excel (e.g., pivot tables, conditional formulas).
• Excellent communication and interpersonal skills to handle employee inquiries and collaborate across departments.
• Ability to work independently, manage multiple priorities, and meet deadlines.
• Ability to speak/read/write in English.
• If hired, must be able to demonstrate that you are authorized to work in the U.S.

Preferred

• Bachelor's degree.
• PHR, SHRM-CP, or CEBS certification.

*Additional Information
Supervisory Responsibility:*
This is a supervisory position.

Delegation:
In absence, responsibilities delegated to Director of Talent Management.

Authorities:
None

Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.

AAP/EEO Statement:
PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.

Security Clearance:
All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR as well as a pre-employment drug screen.

Other Duties:
Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.