Benefits Manager

3 days ago


Charlotte, North Carolina, United States Weisiger Group Full time $80,000 - $120,000 per year

Join the Weisiger Group Team

As a family-owned company under our fourth generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succeed.

Since 1926, we've supported the strength of our communities by supplying equipment for critical infrastructure and commerce, and by funding programs that advance social and economic vitality. Being around for nearly 100 years means we change and pivot to capture opportunities and avoid challenges. We make smart investments in our company and continuously improve as part of our vision to be a trailblazing company that's built to last.

We're looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we're committed to providing a work experience that helps our team grow to their full potential.

Join a leading solutions provider and be a part of a group of highly skilled technicians, sales and support team members who exist to serve as a trusted partner to our customers, communities, and fellow employees.

Summary

The Benefits Manager plays a key leadership role within the Human Resources function and is responsible for the strategic design, implementation, communication, and ongoing administration of comprehensive employee benefit programs. This includes oversight of health and welfare plans, retirement and savings programs, wellness initiatives, and fringe benefits. Serving as the organization's subject matter expert on benefits, this role ensures alignment with business strategy, regulatory compliance, cost optimization, and employee engagement. The Benefits Manager partners cross-functionally to deliver data-driven recommendations and execute initiatives that enhance the employee experience and support a healthy, high-performing workforce. The Benefits Specialist reports to this role.

Essential Functions

  • Lead the design, development, and continuous improvement of benefits programs including medical, dental, vision, life, disability, retirement, wellness, and fringe offerings.
  • Evaluate current programs for competitiveness, compliance, employee value, and cost-effectiveness using benchmarking data and industry trends.
  • Recommend enhancements based on workforce demographics, business priorities, and financial considerations.
  • Oversee the day-to-day administration of all benefit plans and policies. Ensure effective execution of annual enrollment, new hire onboarding, and qualifying life event changes.
  • Manage leave programs including FMLA, ADA, STD, LTD, and ensure coordination with applicable benefit plans.
  • Lead wellness program strategy, vendor partnerships, and communications to promote employee wellbeing and preventive care.
  • Manage 401(k) and other retirement plan operations including compliance testing, participant education, vendor coordination, and audits.
  • Partner with Finance and Legal to ensure ERISA and IRS compliance for all retirement-related activities.
  • Monitor plan performance and employee engagement; develop initiatives to increase participation and financial wellness.
  • Ensure compliance with all applicable federal and state laws (e.g., ERISA, ACA, COBRA, HIPAA, FMLA, IRS, DOL).
  • Prepare and submit required filings and audits, including Form 5500 and other regulatory documentation.
  • Maintain and regularly update process documentation and SOPs for all benefit administration functions.
  • Serve as primary liaison to brokers, carriers, and TPAs. Lead vendor evaluations, renewals, contract negotiations, and service delivery oversight.
  • Reconcile and approve monthly invoices, ensuring accurate and timely payment of premiums and fees.
  • Develop and deliver engaging benefits education through presentations, digital platforms, and individual consultations.
  • Resolve escalated employee inquiries with empathy and professionalism while ensuring compliance with plan provisions.
  • Partner with internal communications and HRBP teams to cascade key benefit messages across the organization.
  • Leverage data to evaluate program effectiveness, identify trends, and support decision-making.
  • Provide reporting to leadership on cost trends, utilization, and ROI of benefit programs.
  • Monitor and track metrics related to plan participation, satisfaction, and performance.
  • Serve as internal lead for benefits-related audits.
  • Manage special projects and annual cycle deliverables (e.g., enrollment, non-discrimination testing).
  • Partner with HR leadership on total rewards and workforce strategy initiatives.
  • Other duties as assigned.

Supervisory Responsibilities

This job has managerial responsibilities for a Benefits Specialist. Provides coaching, development, and performance feedback. May lead cross-functional project teams or vendor working groups.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

Education and/or Experience

  • Bachelor's degree in Human Resources, Business Administration, or related field required.
  • 5–8 years of progressive experience in benefits administration, with at least 2+ years managing retirement and wellness programs.
  • Prior experience managing vendor relationships and benefit plan renewals strongly preferred.
  • Demonstrated ability to think strategically while managing operational detail.
  • Strong experience in FMLA, STD, and LTD administration
  • Deep understanding of benefits compliance (ERISA, ACA, HIPAA, COBRA, FMLA).
  • Strong project management, analytical, and vendor negotiation skills.
  • Ability to execute in a fast-paced environment while balancing multiple priorities
  • Excellent interpersonal and communication skills; able to simplify complex topics for a broad audience.
  • Proven ability to manage confidential data and handle sensitive employee situations with professionalism.

Computer Skills

  • Experience with HRIS systems and benefit and carrier interface (UltiPro is preferred but not required)
  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Outlook, Word)

Workplace Requirements

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.

We are an Equal Opportunity Employer

We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We're committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.

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