Senior Account Manager
3 days ago
Account Manager (Ad Tech / MarTech)
Compensation: $183,000 – $226,000 per year (Base $122,000 – $144,000 + commission and equity)
Experience: 7 – 15 years
Location: Remote (up to 30% travel)
What You'll Do
- Manage 25–40 accounts, driving retention and revenue growth while owning the net retention rate for your portfolio.
- Proactively expand existing customers by identifying opportunities where our platform can deliver additional business value and developing account plans for growth.
- Maintain operational excellence by documenting all communications and activities in CRM (HubSpot), tracking customer KPIs, and forecasting accurately.
- Support the entire customer journey—from implementation to launch validation—ensuring successful adoption and regular business reviews.
- Collaborate with customers to define value and success plans, drive innovation, and demonstrate ROI.
- Develop expertise in healthcare data privacy and communicate technical concepts clearly to diverse audiences.
- Serve as a trusted advisor and customer advocate, providing feedback to product, marketing, and engineering teams.
- Build strong executive relationships and represent the company at customer meetings and industry events (up to 30% travel).
What We're Looking For
- 7 – 15 years of experience in customer-facing roles within Ad Tech or Marketing Technology.
- Proven track record of account management success, revenue retention, and growth.
- Strong communication and relationship-building skills with executives and cross-functional teams.
- Experience with CRM tools (preferably HubSpot) and data-driven decision-making.
Job Type: Full-time
Pay: $183, $226,000.00 per year
Work Location: Remote
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