Senior Key Account Manager

StartJobsEmployees success storiesEmployee Log in Candidate Log in to Connect Homepage MailSalesMadridHybridSenior Key Account Manager - Spain, Italy & LatAm - M/F/DDrive growth at AB Tasty as a Key Account Manager in Madrid - own renewals, upsell/cross-sell, and build strategic ties across Spanish, Italian, and LatAm enterprise accountsWho We AreReady to shape the future of digital optimization with a global leader in AI-powered experience solutions? We invite you to join AB Tasty on our mission to help brands sell better by creating positive user experiences across all digital propertiesSince our founding in 2009, we've partnered with over 1000 clients, including renowned brands like Kering, McDonald's, Ulta Beauty, L'Oreal, Disneyland Paris, and LVMH among others. With a presence in 8 countries across 3 continents, our team of 300+ passionate individuals is dedicated to building the internet of the future.At AB Tasty, we're more than just a company – we're a community. Joining AB Tasty means becoming part of a diverse, dynamic team that values innovation and growth.Our Company Culture Is At The Heart Of Everything We Do. We Have Our Core Values That Shape Our Daily Interactions And Guide Us In Our MissionWe bring client satisfactionWe are impactfulWe go above and beyondWe live one team, one dreamWe're committed to creating a workplace where everyone feels empowered to share ideas, take risks, and make an impact. We also know that a happy team is a productive team, that's why at AB Tasty, we're not just about delivering top-notch digital experiences - we're committed to nurturing our team and their professional journeys.Learn More About AB Tasty And Our TeamsAbout UsYour Journey with UsAB Tasty on Welcome to the JungleTHE TEAMWe are looking for a skilled Key Account Manager (KAM) to join our Sales team and oversee our relationship with our Spanish, Italian and LatAm clients.As Key Account Manager, you will be responsible for contract renewals, upselling and cross selling your customers portfolio. You will also be responsible for obtaining and maintaining long term key customers by understanding their requirements of the AB Tasty platform and uncovering their needs for the future in the ever-changing world of website optimization.The ideal candidate will be capable of building strong relationships with strategic customers. You will be able to identify the demands and requirements to promote our company's solutions and achieve mutually beneficial cooperation.Tools:Salesforce, GongCollaboration tools:Slack, Jira, Confluence, and moreTravel:Occasional travel to client sites or team-building events*YOUR MISSION*Develop relationships with a portfolio of major clients to ensure their continuous engagement with the AB Tasty platform (more than 2M€)Acquire a thorough understanding of key customer needs and requirementsPropose solutions that meet the client's objectives and changing demandsEnsure the correct products and services are delivered to customers in a timely mannerExpand the relationships with existing customers engaging through all possible forms of contact, from meetings to weekly callsServe as the link of communication between key customers and internal teamsResolve any issues and problems faced by customers and manage complaints in order to maintain trustPlay an integral part in generating new sales that will turn into long-lasting relationshipsPrepare regular reports of progress and forecasts to internal and external stakeholders using key account metricsWhat You'll BringAt least 5+ years of experience in a sales function of B2B platforms or consulting and proven network in the Spanish market, good knowledge of digital marketingDemonstrated success negotiating complex, multi-year contracts with senior stakeholders (Directors and C‑level) at Enterprise accountsProven experience leading and managing complex Enterprise RFPs end-to-end (qualification, stakeholder orchestration, solutioning, pricing, and executive presentations) with high win ratesA consistent track record of meeting or exceeding annual targets, like NRR, expansion growth via upsell/cross-sellExceptional presentation skills, outstanding and effective communication skills (oral and written) in English, Spanish and ItalianYou must have excellent negotiation techniques and you are used to dealing with decision makers, mostly Heads of Marketing and Product DepartmentsThe ability to draft clear and concise reports and presentationsExperience working with If you don't meet 100% of these qualifications, tell us why you'd still be a great fit for this role in your application*WHY YOU'LL LOVE IT HERE*Make a real impact: directly influence our success and be a player in the company's growthOwnership & autonomy: we believe in trust - no micromanagement, just the freedom to excel and take charge of your own journeyInternational culture: collaborate with a diverse, global team across 8 countriesAccelerate your career: we offer vast opportunities for professional development, education, and upward mobilityFlexible work: enjoy a balanced work schedule, with up to 3 days of remote work per weekDETAILSContract: permanent full-timeLocation: MadridRemote: up to 3 days/weekDepartement Sales Role KAM Locations Madrid Remote status Hybrid Employment type Full-timeAbout AB TastyGood things come to those who change. At AB Tasty, we're the optimization partners pushing brave ideas from the inside out.Founded in 2009Coworkers 270SalesMadridHybridSenior Key Account Manager - Spain, Italy & LatAm - M/F/DDrive growth at AB Tasty as a Key Account Manager in Madrid - own renewals, upsell/cross-sell, and build strategic ties across Spanish, Italian, and LatAm enterprise accountsLoading application formCareer siteStartJobsEmployees success storiesData & privacyEmployee loginSSOCandidate Connect loginAlready working at AB Tasty?Let's recruit together and find your next colleague.blocks--auto-join--form#focusEmailField" data-blocks--auto-join--form-tooltip-login-value="Enter your email address" data-blocks--auto-join--form-tooltip-login-with-value="Login with %{email}"> blocks--auto-join--form#handleBefore turbo:submit-end->blocks--auto-join--form#handleComplete" action="/en/auto_join" accept-charset="UTF-8" method="post">