Hotel Front Desk Night Auditor

6 days ago

Houston, Texas, United States Sheraton Houston Airport Full time

Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today

This is a part-time position.

Responsibilities:

  • Provide exceptional service to all hotel guests during their stay
  • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Perform additional bookkeeping, administrative, and accounting procedures as required
  • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages

Qualifications:

  • Overnight shift; requires flexible hours
  • Must be computer proficient; experience with accounting or reservation software is a bonus
  • Some college is preferred but a high school diploma or equivalent is required
  • Outstanding communication skills and excellent customer service skills are required
  • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required

About Company

Relax in style at Sheraton North Houston at George Bush Intercontinental Airport, where we offer guests a comfortable and convenient hotel destination at IAH. Whether you're traveling for leisure or planning to attend a business convention in one of our event spaces, you'll find yourself feeling at home in our hotel here in Houston. Our location and complimentary shuttle make it easy for guests to travel from the Houston Airport.

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