Information Technology Manager
2 weeks ago
Title: IT Manager
Location: Miami, FL / (On-site Downtown area)
Direct Hire
Salary: $130,000 - $150,000/year
Overview
The IT Manager will be responsible for overseeing the firm's technology infrastructure to ensure that the IT systems support the firm's business operations efficiently and securely.
Responsibilities
- Oversee the company's information technology infrastructure, including the managed service provider (MSP) and all third-party technology and software vendors.
- Manage relationships with all technology vendors, holding them accountable to service terms (deliverables), performance, and security standards. Promptly address service gaps/failures and escalate issues when necessary.
- Serve as the primary point of escalation for the firm and MSPs for any technology-related issues or incidents.
- Lead the development or selection of software and hardware solutions to improve client service and operational efficiency.
- Review and assess the need for additional services or support.
- Work closely with the COO on negotiating contract terms, service agreements, and changes in pricing for renewals/terminations of all tech vendors.
- Identify opportunities for technological advancements and innovations that enhance the firm's services and align with our goals.
- Ensure robust cybersecurity measures are in place to protect sensitive client and firm data.
- Work closely with the CCO to ensure all technology systems comply with regulatory requirements specific to the financial industry, including SEC cyber standards.
- Continuously assess and mitigate technology-related risks.
- Develop and maintain disaster recovery and business continuity plans.
- Ensure seamless integration of various technology platforms used within the firm.
- Participate in meetings and discovery discussions with the COO and custodial partners.
- Handle the onboarding and setup process for all new integration services.
- Work closely with other teams/departments to ensure technology supports overall business objectives.
- Regularly report to the Executive team on the status of technology projects and initiatives.
- Participate in technology committee meetings, providing input and expertise on new and ongoing technology projects at the firm.
- Manage the firm's IT budget, ensuring cost-effective solutions.
Required Experience
- A four-year degree from a regionally accredited institution (i.e. Bachelor of Science) in Information Technology (IT), Computer Science, Management Information Systems (MIS), or a related field
- Proficiency in network administration, cybersecurity, cloud computing, and IT infrastructure management.
- Experience working in the financial services industry is a big plus.
- Capability to anticipate and address IT challenges and opportunities proactively.
- Ability to align IT strategy with the firm's business objectives.
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