Information Technology Project Coordinator

2 weeks ago

Miami, Florida, United States KORE1 Full time $35,000 - $45,000 per year

NO C2C candidates please:

It's a 6+ months contract with possible conversion to hire. Its an Onsite position.

We are seeking a highly organized, proactive, and solutions-oriented Project Coordinator / Project Manager to join our growing team. This person will play a pivotal role in managing client-facing initiatives, internal projects, and cross-functional implementations. The ideal candidate is a natural problem solver, an excellent communicator, and thrives in a dynamic environment where no two days are the same.

Key Responsibilities

  • Program Implementation & Process Management
  • Design, implement, audit, and continuously refine programs, workflows, and processes to improve efficiency and service delivery.
  • Collaborate with cross-functional teams to identify challenges, troubleshoot issues, and develop scalable solutions.
  • Monitor performance metrics and project outcomes to ensure goals are being met or exceeded.
  • Project Coordination & Execution
  • Lead and manage projects across multiple departments - including client solutions, operations, technical development, and business development.
  • Coordinate and track project timelines, milestones, deliverables, and budgets to ensure successful execution.
  • Liaise between technical and non-technical teams to translate requirements, align expectations, and ensure seamless communication.
  • Audit ongoing technical projects to ensure they are delivered on time, within scope, and meet quality standards.
  • Partner with other project managers to align priorities and coordinate interdependent tasks.
  • Client Engagement & Onboarding
  • Support the client onboarding process by coordinating activities between internal stakeholders and external partners.
  • Work closely with the Business Development team to manage prospective clients through onboarding pipelines and launch phases.
  • Act as a point of contact for clients throughout project lifecycles, ensuring clear communication, progress updates, and high satisfaction levels.
  • Training & Enablement
  • Develop and deliver training sessions for internal teams and clients on new programs, tools, and implementations.
  • Create and maintain documentation, guides, and playbooks to support adoption and best practices.
  • Strategic Projects & Growth Initiatives
  • Lead special initiatives such as website enhancements, new software rollouts, and technology integrations.
  • Partner with the pharmacy team to showcase services, value propositions, and outcomes to clients through presentations, reporting, or campaigns.
  • Assist in planning and coordinating workshops, webinars, client demos, and other key events that support growth and engagement strategies.

Qualifications

  • Bachelor's degree in Business, Project Management, Communications, or a related field (or equivalent experience).
  • 3+ years of experience in project coordination, client success, or operations management (healthcare, pharmacy, or SaaS industry experience is a plus).
  • Proven ability to manage multiple complex projects simultaneously and deliver results under tight deadlines.
  • Strong organizational and analytical skills with meticulous attention to detail.
  • Excellent communication and stakeholder management skills, with the ability to translate technical information into actionable business terms.
  • Experience with project management tools (e.g., Asana, Trello, Jira, ) and CRM systems.
  • PMP, CAPM, or other relevant project management certifications are a plus.

Compensation depends on experience but is typically 35-45/hr on W2

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