Desktop Support Specialist

4 days ago


Everett, Washington, United States Formac Inc Full time

Location: Everett, WA

Role: Security vulnerability remediation position . This position will provide critical support for ensuring we are able to meet vulnerability SLAs in the combined TEC and TPC environments. They will be using a combination of Tanium and manual remediation tools to

achieve this goal, working alongside the ITSS field services team.

RISK Impact to ongoing network and device integration.

Skills Required: IT Desktop, Tanium, Powershell,

communication (written and verbal), and IT troubleshooting skills, ITIL certification preferred

Al Usage: The position leverages CoPilot Web for M365 collaboration and supporting integration. Post integration, CoPilot will be utilized to provide IT support assistance using self-service bots, chats, troubleshooting, knowledge, and ticket management.

Thanks

Jay

Job Type: Contract

Pay: $ $21.00 per hour

Education:

  • High school or equivalent (Preferred)

Experience:

  • M365 collaboration and supporting integration: 2 years (Required)
  • Desktop support: 3 years (Required)
  • Tanium and manual remediation tools: 1 year (Required)
  • Vulnerability assessment: 1 year (Required)
  • Tanium: 1 year (Required)
  • PowerShell: 1 year (Required)

Location:

  • Everett, WA Required)

Work Location: In person


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