Desktop Support Specialist
4 days ago
Location: Everett, WA
Role: Security vulnerability remediation position . This position will provide critical support for ensuring we are able to meet vulnerability SLAs in the combined TEC and TPC environments. They will be using a combination of Tanium and manual remediation tools to
achieve this goal, working alongside the ITSS field services team.
RISK Impact to ongoing network and device integration.
Skills Required: IT Desktop, Tanium, Powershell,
communication (written and verbal), and IT troubleshooting skills, ITIL certification preferred
Al Usage: The position leverages CoPilot Web for M365 collaboration and supporting integration. Post integration, CoPilot will be utilized to provide IT support assistance using self-service bots, chats, troubleshooting, knowledge, and ticket management.
Thanks
Jay
Job Type: Contract
Pay: $ $21.00 per hour
Education:
- High school or equivalent (Preferred)
Experience:
- M365 collaboration and supporting integration: 2 years (Required)
- Desktop support: 3 years (Required)
- Tanium and manual remediation tools: 1 year (Required)
- Vulnerability assessment: 1 year (Required)
- Tanium: 1 year (Required)
- PowerShell: 1 year (Required)
Location:
- Everett, WA Required)
Work Location: In person
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