Recovery Advocate I

POSITION: Recovery Advocate I

DEPARTMENT: Clinical Services

FLSA STATUS: Non-Exempt

SUPERVISOR: Director of Residential Living

EMPLOYMENT STATUS: Full-Time

SHIFT: Sunday through Thursday, 11:00PM - 7:00AM

POSITION SUMMARY: Recovery Advocate(s) I ensure the safety of and provide quality care to clients and their children. This position is responsible for maintaining the program schedule, program guidelines, and daily program activities, including the flexibility of moving between programs for coverage needs.

OVERNIGHT SHIFTS have the responsibility of data entry into CMBHS per contract requirements. This position is responsible for creating a safe and healing environment for clients in line with the agency's core values of respect, compassion, and integrity.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide supervision for clients and children in a safe, therapeutic setting.

Ensure clients adhere to the daily program schedule in addition to providing scheduled group activities to clients.

Utilize and promote appropriate treatment models with all clients, including conducting interventions and providing support.

Observe and document relevant client information and behaviors, communicating these behaviors to the appropriate treatment professionals.

Document notes and other clinical information in database systems including CMBHS and Welligent.

Maintain accurate documentation in staff logs, incident reports, facility forms, and/or other reports.

Supervise clients in self-administration of medication & document the event in the client's health record.

Complete medication inventory under the supervision of medical staff, as a backup to med room staff.

Manage crises; notify RAII, program director, counselors, etc. and complete appropriate documentation.

Communicate and escalate emergencies using appropriate reporting processes.

Perform various clerical tasks including filing, copying, updating forms & supplying them for client use, etc.

Perform random room searches and bed checks according to agency policy & procedures.

Perform client and property searches.

Attend treatment team & required staff meetings as required by management.

Attend all required staff training sessions (per Nexus, HHSC, & Joint Commission requirements), and complete all initial and annual training on time.

Conduct & document urine screenings.

Conduct routine facility checks to ensure facility safety & security and report any issues or concerns to facility team.

Check in/out client belongings on admission/discharge from Nexus, as required.

Monitor visitation for clients, families, and children.

Provide safe, timely, and supervised transportation of clients to off-site appointments or activities.

Maintain a valid driver's license throughout employment with Nexus.

Demonstrate regular and predictable attendance and punctuality.

Adhere to and promote Nexus' mission and values, acting as a role model for others.

Assume lead duties for shift(s) as assigned.

Supervise the milieu management of shift(s), ensuring the promotion of a positive client experience.

Serve as a preceptor for new staff, including education & training for the program.

Serve as charge staff when assigned by supervisor and/or designee.

OTHER DUTIES WITHIN THE AGENCY MAY BE ASSIGNED.

ABILITIES:

• Provide services in line with Nexus's core values.
• Deliver services in a trauma responsive manner.
• Create educational & therapeutic schedule.
• Provide thorough & detailed training to new staff.
• Perform charge duties (scheduling, emergencies, etc.).
• Perform urine collection & screenings.
• Manage client behavior, manage crisis situations, and apply conflict resolution skills to situations.
• Show sensitivity & work with people of various races, cultures, and socioeconomic levels.
• Maintain confidentiality in accordance with state & federal laws.
• Practice safe driving practice.

KNOWLEDGE AND UNDERSTANDING:

• The impact of trauma on clients served.
• Compliance of dorm, agency, and HHSC policies and procedures.
• Trauma informed care & responding appropriately to triggers and stressors.
• Concepts of recovery, resilience, health & wellness.
• Confidentiality practices (HIPAA, CFR42, etc.).
• Co-occurring disorder.
• Reporting abuse & neglect.
• De-escalation techniques.
• Addiction & behavioral therapy management.
• Medical record keeping & electronic health record (EHR) software.

TEAMWORK:

• Take initiative to help the team & is flexible when asked to assist in other areas.
• Demonstrate positive & affirming behaviors when addressing conflict or stressful situations.
• Demonstrate concern for the overall team & understand how actions impact others.
• Show a positive attitude & contribute to maintaining an enjoyable & productive work environment.
• Does not engage in any unfavorable behaviors (rumors, gossip, inappropriate conversations, etc.).

ACCOUNTABILITY:

• Adhere to attendance requirements.
• Utilize correct procedure for taking time off.
• Demonstrates accountability & takes pride in work, striving to do more than the minimum required.
• Acknowledge mistakes & demonstrate a willingness to learn and correct them.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As a condition of continued employment, the employee is responsible for obtaining and maintaining all training required to stay in compliance with state licensure rules and regulations.

EDUCATION AND EXPERIENCE: High school diploma or GED preferred. Experience with chemical dependency, trauma, and co-occurring disorders preferred. Two years of related experience; or equivalent combination of education and experience.

A VALID DRIVER'S LICENSE: This position requires a valid driver's license, with a favorable driving record, and experience to drive small passenger and 15-passanger vans.

LANGUAGE SKILLS: Ability to read, comprehend, and interpret simple instructions, documents, and correspondence. Ability to write simple correspondence and effectively present information to clients, customers, visitors, and employees of the organization.

MATHEMATICAL SKILLS: Ability to add and subtract two-digit numbers and multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

QUALITY AND QUANTITY OF WORK: Ability to perform assigned duties and responsibilities with neatness, accuracy, and a degree of excellence in a timely manner.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; navigate stairs, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally life and/or move up to 50 pounds. Specific vision abilities required for this position include close vision and distance vision.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate.