Administrative Assistant II
3 days ago
Administrative Assistant II
The Vaccination and Health Connection Hub - Pennsylvania-Pittsburgh
The Administrative Assistant II role serves three primary functions at the Hub:
- Patient Billing: The initial point of contact for patients to make an appointment, enroll in services, and bill patient care services. The position gains expertise in patient engagement and billing, ensuring each service is accurate to ensure that claims are paid.
2. Student Engagement and Support: The first point of contact for students coming to engage with the Hub. Responsibilities for this position include initial email outreach and coordination with students, managing applications, scheduling students in the volunteer management software, welcoming and ensuring students are signed into the volunteer system, completion of their assignments, and support for patient engagement.
3. Administrative and Outreach Support: The first staff member patients see and is central to providing patient services as well as patients' perception of care. This position fills multiple administrative duties such as answering phones, preparing travel patients records, monitoring multiple email boxes, ordering supplies, and answering patient questions. This position also supports off-site clinics both on the Oakland campus (mass vaccinations and campus outreach) as well as travel to support the regional campuses.
Job Summary
Performs administrative assistant support work of moderate complexity.
Essential Functions
Routine problem solving is required, generally guided by policies, procedures and business plans. Decisions outside of standard policies are referred to a higher level manager.
Physical Effort
Little physical effort required. Duties are primarily sedentary. May be required to move objects up to 25 pounds occasionally.
Assignment Category
Full-time regular
Job Classification
Staff.Administrative Assistant II
Job Family
Administrative Support
Job Sub-Family
Clerical
Campus
Pittsburgh
Minimum Education Level Required
Associate's Degree
Minimum Years of Experience Required
3
Will this position accept substitution in lieu of education or experience?
Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.
Work Schedule
Monday - Friday, 8:30 a.m. - 5:00 p.m.
Work Arrangement
On-Campus: Teams that work on campus, in an office, or in a lab.
Hiring Range
TBD Based Upon Qualifications
Relocation Offered
No
Visa Sponsorship Provided
No
Background Check
For position finalists, employment with the University will require successful completion of a background check
Child Protection Clearances
The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.
Required Documents
Resume
Optional Documents
Not Applicable
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