Administrative Assistant
7 days ago
About Us
Petraglia Auto Service is a trusted, family-owned automotive repair shop proudly serving Pittsburgh and surrounding areas for many years. We specialize in complete automotive diagnostics, maintenance, and repair services for all vehicle types. Our mission is to provide honest, high-quality service with a personal touch.
As our business continues to grow, we are seeking a motivated and organized Administrative Assistant to join our team. This position plays a key role in keeping daily operations running smoothly and ensuring excellent customer service.
Job Summary
The Administrative Assistant will handle a variety of clerical and administrative duties, support the management team, assist customers in person and over the phone, and help maintain an organized and efficient front office. This is a great opportunity for someone who enjoys working in a small business environment, takes pride in their work, and wants to grow with a well-established company.
Key Responsibilities
- Greet customers in a friendly and professional manner, both in-person and by phone.
- Schedule vehicle service appointments and maintain the shop's daily calendar.
- Prepare invoices, receipts, and repair orders accurately.
- Assist with data entry, filing, and record keeping of customer and vendor information.
- Manage incoming and outgoing correspondence (emails, mail, calls).
- Support the service manager with administrative and operational tasks.
- Order and track office and shop supplies as needed.
- Maintain a clean, organized front desk and waiting area.
- Provide general support to other departments as required.
Qualifications
- High school diploma or GED required; associate degree preferred.
- 1–2 years of experience in an administrative, office, or customer service role.
- Strong verbal and written communication skills.
- Excellent organizational and multitasking abilities.
- Proficiency in Microsoft Office (Word, Excel, Outlook) or similar software.
- Friendly, professional, and customer-focused attitude.
- Ability to work independently and as part of a team.
- Prior experience in an automotive or service environment is a plus.
Benefits
- Competitive hourly wage based on experience.
- Paid time off and holidays.
- Supportive, family-friendly workplace.
- Career growth and on-the-job training opportunities.
- Employee discounts on automotive services.
Job Type: Full-time
Pay: $3, $4,369.00 per month
Work Location: In person
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