Human Resources Generalist

POSITION LOCATED AT LAGUNA HEALTHCARE CORPORATE OFFICES AT:

2929 Coors Blvd NW, Suite 306, Albuquerque, NM 87120

POSITION SUMMARY

Under general supervision, perform recruitment, benefits, training and other human resources functions in support of the HR Department and entire organization. Assist with other HR functions including but not limited to new employee orientation, open enrollment and employee engagement activities. The HR Generalist plays a key role in supporting the daily operations of the Human Resources department for the health center ensuring that employment practices align with corporate policies and federal, state, tribal, and other applicable regulations. The HR Generalist is responsible for a wide range of HR functions including maintenance of employee records/data integrity, human resources reporting and compliance. The HR Generalist is responsible for providing support to enhance a positive employee engagement and work culture grounded in tribal values.

ESSENTIAL FUNCTIONS

1. Assist with staffing/recruitment activities such as posting jobs/advertisements, applicant tracking/correspondence, scheduling and participation in interviews, processing background/reference checks, drug testing, etc.

2. Conduct new hire/benefits orientation and open enrollment benefits sessions. Assist employees with completion of new hire paperwork, compliance and benefits forms.

3. Enter demographic, benefits and other deductions/garnishments/data in human resources information/payroll system. Enter new enrollments in insurance carrier portals/systems. Develop and maintain benefits spreadsheets as well as other necessary reports and spreadsheets.

4. Reconcile 401(k) processing and benefits insurance invoices for accurate processing of payment to include health, dental, vision, life/disability, retirement, COBRA and FSA/HSA billing/tracking. Follow-up with insurance companies regarding any discrepancy in invoices and payments for reconciliation.

5. Train managers and employees on access and use of HRIS systems. Document and update HR procedures. Resolve employee access issues and other questions in a timely manner. Provide daily customer service to employees.

6. Assist with administration and processing of various types of leave such as family medical leave, short-term disability and workers compensation.

7. Assist with employee development/training programs and coordination and tracking thereof in automated learning management system. Coordinate, schedule and monitor attendance and compliance.

8. Maintain employee records and ensure confidentiality and safeguarding of all personnel actions/employee records ensuring the integrity of HR department; including but not limited to, protecting from any unauthorized disclosures, breaches, fraud or altering/destroying of personnel records. Report any breaches or potential breaches to the HR Director immediately.

9. Maintain HR databases, HRIS data integrity and generate reports as needed for internal use and compliance audits.

10. Keep abreast of the laws and regulations in human resources, benefits and processing.

11. Participate in accreditation activities to improve overall quality and effectiveness of human resources department. Track and maintain employee licenses, and certifications; ensure timely renewals and assist with other credentialing and provider enrollment processes.

12. Participate in HR audits and help ensure compliance with policies and applicable laws and regulations such as HIPAA, OSHA, etc.

13. Organize and plan employee engagement, wellness, and recognition activities and other events such as job/career fairs, etc. Represent the organization at these events and at all times in a professional manner.

14. Support smooth offboarding processes including exit interviews and final paperwork/documentation and data entry.

15. Provide administrative and clerical support to the HR Director and other administrative staff as needed. Assist with preparation of HR budget and monitoring. Generate written correspondence; design and create forms, flyers, etc.

16. Maintain confidentiality and discretion of sensitive employee and organizational information.

17. Promote cultural competence and sensitivity in all HR practices. Support initiatives that reflect and respect the values, traditions, and sovereignty of the Pueblo of Laguna.

MINIMUM QUALIFICATIONS

Associate Degree in Human Resources/Business Administration or related field and two (2) years of increasingly responsible human resources or administrative experience OR any combination of related education and/or experience totaling four (4) years. Bachelor Degree in related field preferred.

Professional in Human Resources Certification or Administrative Certification or equivalent preferred.

KNOWLEDGE, SKILLS AND ABILITIES

To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. These requirements are representative, but not all-inclusive, of the knowledge, skill, and ability required for this position.

• Knowledge of benefits insurance programs/policies and processing including principles, practices, techniques, concepts and policies.
• Knowledge of human resources information systems including use of earnings and deduction codes.
• Knowledge human resources terminology.
• Knowledge and adherence to the Privacy Act, HIPAA and HITECH regulations.
• Ability to work independently with minimal supervision and collaboratively as part of a team.
• Strong organizational and time-management skills.
• Skill in the compilation, analysis, collection, calculation and tabulation of data to summarize and organize for reporting and presentation.
• Skill in computerized data entry and information processing systems.
• Ability to adhere to all professional and ethical behavior standards of the profession as well federal, state and tribal laws, regulations and policies applicable to work duties.
• Ability and skill in communicating information both written and verbally using a professional business format. Correct business English, including spelling, grammar and punctuation.
• Ability to follow verbal and written instructions.
• Ability to promote positive working relationships with others and to work in a team setting; be diplomatic; be polite courteous; and use tact in dealing with others.
• Principles and practices of HR/payroll records laws, codes and regulations.
• Working knowledge of HR laws, regulations and best practices.
• Customer service techniques for dealing with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds, in person and over the telephone.
• Culturally sensitive and respectful in interactions with tribal community and staff.
• Reading and explaining rules, policies and procedures.
• Knowledge of Microsoft Office Suite; Windows Explorer (electronic file-handling), Microsoft Word; Microsoft Excel, powerpoint, internet software; and electronic database systems.
• Basic operation of a workstation (turning on/off, knowledge of basic functions and components). Use/storage/maintenance of multiple usernames and passwords.
• Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

This position may be subject to a criminal history background check, a suitability background check and/or a Fair Credit Reporting Act (FCRA) check. In addition, some positions are subject to a more extensive background check to ensure compliance with Public Law Indian Child Protection and Family Violence Prevention Act. Candidates must be able to successfully pass all required background checks to qualify for this position. A record of satisfactory performance in all prior and current employment as evidenced by positive employment references and current employers is also required. All applicants must successfully pass a pre-employment drug/alcohol screening prior to beginning employment and will be subject to random drug/alcohol testing.