Facilities Coordinator

Join a Team that Treats You Like Family—and Works Together to Make a Positive Difference

At Old Hickory Credit Union, we're more than just a financial institution – we're a close-knit team that's been serving our neighbors since 1934. We're passionate about providing exceptional member service and building genuine connections with our members. For over 90 years, our employees have been the heart of everything we do, and we're committed to helping them learn, grow, and succeed.

What's great about working at OHCU:

• Competitive pay and a robust benefits package
• Career growth opportunities within a stable, community-driven organization
• A welcoming workplace where your contributions truly matter

Role:

We are looking for a self-starting, knowledgeable, and dependable Facilities Coordinator to join our team. In this full-time role, you will support Old Hickory Credit Union's mission of MAKING A POSITIVE DIFFERENCE IN OUR NEIGHBORS' LIVES by ensuring our facilities and operations run smoothly. This role oversees building maintenance, purchasing, and vendor management to provide a safe, efficient, and welcoming environment for both members and staff.

This isn't just another position – it can be your opportunity to build a future you'll be proud of. If you're ready to work with a team that values integrity, compassion, and initiative, we'd love to meet you

Are you ready to take the next step in your career?

Work Location: Nashville, Tennessee (this is not a remote position)

Typical Hours: (Hourly, Non-Exempt) - Monday–Thursday 8:00 a.m.–4:00 p.m., Friday 8:00 a.m.–5:00 p.m.

This position may require after-hours or weekend work for emergencies or special projects.

Essential Functions & Responsibilities:

• 20% – Oversees activities related to facilities, remodeling, and building maintenance; coordinates activities of contractors, suppliers, and other vendors. Oversees the timely maintenance and repair of all OHCU facilities to preserve safety and "curb appeal", both indoors and outdoors. Directs and oversees OHCU facilities' landscaping program and vendors. Coordinates and/or performs maintenance activities; oversees development of effective preventative maintenance and regular maintenance programs; keeps accurate and complete records of inspections, work performed, and vendors used for each facility. Performs periodic on-site review of all OHCU facilities to ensure compliance with OSHA and ADA requirements and standards. Identifies, tracks, and resolves facility problems, discrepancies/errors, and remodeling needs. Oversees and manages the Credit Union's off-site document storage and shred program. Maintains floorplans for all OHCU facilities. Coordinates with Disaster Recovery team and assists where needed with emergency duties.
• 20% – Point of contact for vendors, contractors, and supplier contracts; accounts for financial expenditures. Researches and oversees vendors to ensure that supplies, equipment, and services are of acceptable quality, competitively priced, and delivered on time; performs vendor management due diligence. Reviews vendors' work performed, compliance, and resulting invoices and makes change recommendations to Senior Management. Establishes and maintains updated lists of alternate vendors; periodically evaluates vendors/suppliers and makes formal recommendations. Related vendor services include but are not limited to janitorial (including restocking restroom supplies), office suppliers (including first aid and select kitchen supplies), landscaping, irrigation, paving, construction/renovation, utilities, HVAC, elevator, emergency generator, snow removal, fire suppression system, and fire extinguishers.
• 20% – Receives staff requests and takes initiative to identify opportunities to ensure OHCU facilities project an orderly and welcoming image of the credit union and follows up as needed to clarify and track facility needs. Contributions provide a safe and positive working environment for members and staff. Conducts regular contact with staff and supervisors to ensure that personnel are informed of activities as well as changes in policies and procedures; provides instructions as needed. Responds to company and vendor correspondences (calls, emails, etc.) in a prompt and courteous manner.
• 20% – Assists branch personnel with purchasing processes; develops and implements purchasing/facilities policies and procedures, modifying as needed. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency and service delivery. Establishes guidelines for requisitions and inventories. Evaluates equipment and sellers before purchasing; manages equipment supply storage. Schedules and oversees regular and as-needed maintenance to all company vehicles. Maintains own office space, supply room, and storage spaces in a clean, organized manner. Assists IT department as needed with installation and cleaning of facility security equipment, including cameras, etc.
• 10% – Completes regular training on financial regulations, etc. appropriate for the position (i.e. BSA, OFAC, Privacy Act, etc.) and demonstrates mastery of such knowledge through the work performed. Ensures member and employee safety (both physical and informational) is maintained at all times during facility maintenance activities. Works independently and in tandem with Senior Management and keeps Senior Management apprised of significant activities and/or issues. Assists Senior Management in developing short and long-term goals and plans; assists with, prepares, and follows the annual budget for the department's operations and monitors its usage monthly. Provides recommendations to ensure total quality and meets bottom line requirements. Completes required reports, records, and other documentation; completes special projects as required.
• 5% – Creates a key management system to track facility keys.
• 5% – Performs other duties as needed.

Performance Measurements:

• Facilities must be clean, secure, well maintained, and in good repair.
• Ensure that all maintenance agreements and leases are current.
• Ensure that facility functions are documented and completed in accordance with established standards.
• Ensure that our facilities' office supplies area is effectively managed and stocked.
• Personal conduct reflects utmost integrity, with professionalism and effective stress-management.

Requirements:

Knowledge and Skills:

• Experience – Five to ten years of similar or related experience.
• Education – High School Diploma or equivalent (GED) required; (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program strongly preferred.

Other Skills:

• Experience in facility management is required; good supervisory abilities helpful.
• Must have solid communication and negotiation skills and demonstrate professionalism in all communications.
• Must be able to operate PC, calculator, and other general office equipment.
• Must have knowledge of Microsoft Office Suite, including Word and Excel.
• Must have knowledge of real estate contracts and leasing procedures.
• Problem solving, ingenuity, flexibility, great attitude, self-starter, work well with others, troubleshooting, clean driving record.
• Must have a strong work ethic and be punctual, organized, conscientious of confidential information, and maintain a high degree of accuracy through all work performed.
• Must have familiarity and working knowledge of various mechanical equipment and how to keep them in working order; examples of such equipment include the fire alarm, fire suppression system and extinguishers, HVAC, keyless entry, kitchen and restroom plumbing, etc.

Physical Requirements:

Includes but not limited to ability to climb, bend, kneel, lift up to 50 pounds, climb ladders, operate a motor vehicle (licensed and insurable), work indoors and outdoors and be subjected to outdoor elements. After-hours availability may be required on a needs basis.

Work Environment:

Based out of Donelson headquarters but will perform work at all current OHCU properties.

Hiring Requirements:

• Successful candidates must be able to pass a background check, drug screen, and a motor vehicle (MVR) check
• Candidate must successfully pass an employment credit check. Any current delinquencies or bankruptcies still showing on the credit report may result in failure of the check. The review may include, but is not limited to, past due items, late payments, unpaid charge-offs, collections (non-medical), judgments, bankruptcies, repossessions, and foreclosures.

Equal Opportunity Employer: Old Hickory Credit Union does not discriminate against individuals on the basis of race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.