Administrative-Enrollment & Retention - 12 Month

1 week ago


Clearwater, Florida, United States Lakeside Christian School Full time

POSITION DESCRIPTION

POSITION TITLE: Customer Service, 12-month

FLSA: Non-Exempt

REPORTS TO: Supervisor

TERMS OF EMPLOYMENT: Twelve month employment with benefits as specified in the Classified Agreement.

QUALIFICATIONS:

  • BS-Business Adm
  • Experience working in a professional office setting.
  • Strong computer skills, with proficiency in Microsoft Office (Word, Excel),CRM, Google Docs
  • Analytical & Data-Driven Problem-Solving Aptitude
  • Highly motivated with strong organizational skills; able to coordinate multiple tasks at one time.
  • Self-starter; able to work independently.
  • Strong customer interpersonal communication skills.
  • Testimony of Christian Salvation- Desire to work in an Evangelical Ministry and Mission setting.

ESSENTIAL JOB FUNCTIONS:

  • Collaboration with other Admin to focus on enrollment marketing, building enrollment, and improving retention.
  • Client Support for the onboarding process and procedures.
  • Create and maintain data that informs Admin of the current and projected financial position.
  • Provides Customer Service for conflict resolution and problem-solving.
  • Maintains positive relationships with parents and students, resulting in active referrals.
  • On-Site expert in Florida Scholarship Programs.
  • Participates in ministry and gospel mission-related activities.

OTHER JOB FUNCTIONS:

  • Maintain confidentiality
  • Attend meetings and training as directed.
  • Present and communicate professionally.
  • Work additional hours or overtime as directed.
  • Other duties as assigned by the supervisor.


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