FAST Configuration Analyst

About the team:

Capco's US Insurance Practice Team (USIP) helps our insurance clients improve and transform their business and technology.  We are highly skilled at formulating strategy, defining business and technology initiatives, and successful delivery.  As digital technologies advance and regulations tighten, today's consumers – and, therefore, today's businesses – are becoming more aware of the importance of quality insurance products, services, and data. We work together, collaborating and leverage skills and experiences within USIP and Capco. We bring value to our clients and become trusted partners.

About the Job:

As a member of our team, you will work across Capco's insurance clients and partners to help improve and transform insurance.  This role will focus on implementing business and technical requirements through the configuration of the FAST Policy Administration System (PAS).  As Business Analyst and FAST Configuration Analyst, you will closely partner with system vendor and client subject matter experts to determine the best configuration options to satisfy requirements and to bring value to our clients.  You bring insurance expertise in Service and Operations and Product to bear through configuration changes.   We leverage deep insurance expertise, creative problem solving, and a foundation of high quality, experienced business analysis to reduce risk and provide value to our client partners.  This work is critical in realizing the value of transformational and modernization efforts.

What You'll Get to Do:

• Using techniques from a range of disciplines, including computer programming, insurance product development, and business process design and optimization, you will help implement and enhance the FAST PAS to support and bring value to Capco insurance clients.
• Continue to develop and grow your experience with configuring FAST's PAS while solving complex problems for Capco's insurance clients.
• Support and improve our adherence to standards and best practices for FAST configuration.
• Support the importance of efficient and effective business processes, data integrity and quality, as well as standards and consistency.
• Provide clear communications on status, risks, issues, and timelines for implementation.
• Collaborate with Capco and client insurance product experts to ensure requirements are understood along with the implications of key decisions on the ongoing servicing.
• Collaborate with solution architects and developers to understand and implement solutions and configuration changes to support technical requirements and processing.
• Provide solution options and recommendations by thinking through processes, issues, risks, and service goals.   You will provide insights into trade-offs between tactical and strategic solution options while recommending solutions.

What you'll bring with You:

• Bachelor's degree in Business, Finance, Mathematics, Operations Research, Computer Science, or equivalent/related degree required
• 0-1 years of experience with configuration supporting Life or Annuity implementation and enhancements on the FAST Policy Administration System
• Proficiency with MS Excel is required
• Working knowledge of XSLT, XML/Json, Rest/SOAP APIs, and SQL
• Ability to work independently but primarily works with others to develop and implement configuration solutions
• Knowledge of development and deployment lifecycles
• Ability to problem solve, understanding the big picture and a focus on details
• Excellent communication skills; ability to explain technical concepts to a variety of audiences
• Bonus points: Insurance product knowledge, specifically within Life and Annuities

Why Capco?

You will join a company that supports and encourages an entrepreneurial outlook and independent thinking. Capco is not about organizational charts and layers – we operate with little hierarchy because we want all employees to feel that Capco is their firm.   

We offer highly competitive benefits, including medical, dental and vision insurance, a 401(k) plan, tuition reimbursement, and a work culture focused on innovation and creation of lasting value for our clients and employees.  

Ready to take the Next Step?

If this sounds like you, we would love to hear from you.  This is an opportunity to make a difference and contribute to a highly successful company with a significant growth trajectory.