Workforce Analyst

11 hours ago

Orlando, Florida, United States Optomi Full time

Optomi in partnership with a global leader in the entertainment industry is looking to add to The Workforce Technology team We are looking for a Lead HR Applications Analyst to provide support as an SAP HR systems expert, supporting the sustainment and evolution of our Core HR platforms SAP and Workday. This role is critical in ensuring data integrity, system stability, and readiness as we prepare to transition to a new Core HR System.

Qualifications:

  • 3+ years of experience supporting technology solutions for SAP HR Modules
  • Collaborative, work as part of a team in a constructive way.
  • Excellent interpersonal skills, including customer service skills and demonstrated ability to build partnerships.
  • Ability to translate complex business interactions into technical configuration.
  • Excellent communication and collaboration skills for both technical and non-technical audiences.
  • Experience configuring and maintaining HR applications.
  • Experience in Service Now or similar ticketing tool.

Responsibilities of Role:

  • Act as a functional SME for SAP & Deep understanding of SAP HR modules
  • December Release OSS Note review process
  • Ability to assess downstream impacts across WFT tables and t-codes
  • Coordination with testing teams to validate changes
  • Conduct end-to-end testing of system enhancements and support their implementation to ensure that the delivered enhancement meets all requirements.
  • Collaborate with functional and technical partners to coordinate the application of upgrades or fixes.
  • Provide guidance and functional support to business partners.
  • Conduct troubleshooting to validate system issues and bug resolutions.
  • Oversee and audit the UAT process, ensuring accurate resolution of defects, timely completion of testing, and proper handling of data.
  • Ad hoc special projects as required or necessary.

*This role is also available in Seattle and Burbank

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