eCommerce Manager

1 day ago

Atlanta, Georgia, United States Fluidra North America Full time

Fluidra is looking for an eCommerce Manager to join our team in Atlanta, GA.     WHAT YOU WILL CONTRIBUTE   We are seeking a hands on, strategic, and operational eCommerce Manager to oversee and optimize the day to day performance of eCommerce platforms – both retail customers and – as well as assist in expanding distribution in the new phase of growth for the Consumer BU. The EM – CBU will own the execution, growth, and continuous improvement of all aspects of digital shelf management, including best-in-class retail content generation, syndication, warehousing and forecasting, online assortment, ratings and reviews management, competitive analysis, and deployment of best practices in eCommerce. The ideal candidate is highly analytical, detail-oriented, and brings proven experience managing e-commerce operations for consumer products. Additionally, you will:  Oversee all day-to-day eCommerce operations, including product uploads, assortment management, pricing, promotions, inventory updates, order processing, returns, and refunds. Lead development of best-in-class content standards, requirements, and continuous improvements in partnership with cross-functional teams.Ensure content library remains evergreen and aligned with insights, sentiment, and changing category or customer requirements.Collaborate with cross-functional teams to plan and execute ratings and reviews targets, syndication, and performance tracking.Own eCommerce content warehousing and syndication systems/ processes to support targeted ecommerce channels effectively.Coordinate with Supply Chain to ensure inventory alignment and timely order fulfillment.Partner with Marketing to plan and execute online promotions, seasonal campaigns, and merchandising activities. Monitor competitor pricing, promotional activity, and industry trends to recommend pricing, promotional, and eCommerce enhancements.Support implementation and optimization of eCommerce tools and platforms (e.g., PIM, DAM) in collaboration with the digital technology team.Ensure site health by monitoring site performance, traffic, UI/UX issues, and collaborate with cross-functional team for timely fixes.Responsible for generation and cross-functional deployment of ecommerce playbooks and training to enhance ecommerce capabilities and awareness across the organization. WHAT WE SEEK5+ years of eCommerce experience with a CPG or durable goods company.Proven track record managing all aspects of the digital shelf across retail, and pure-play accounts. Experience with eCommerce platforms and tools (e.g., Shopify, Salesforce) including integration with PIM, DAM, and CRM systems.Working knowledge of SEO, SEM, and digital marketing fundamentals.Highly motivated, with strong initiative and a hands-on approach to achieving goals.Passionate about eCommerce, with curiosity and drive to learn and adapt.Organized and detailed-oriented, with strong project management and execution skills.Effective presentation skills, including the ability to confidently present to management and customersAble to travel by air as required,

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