Business Development Manager

Our client, based out of Fort Wayne, IN, provides CNC precision machining, design engineering, industrial repair, prototyping, and fabrication services to customers with a range of needs ranging from custom projects to large scale, high volume production runs. Our client's mission is to make precision machined parts and deliver services to our customers on time, on standard and at a reasonable cost. Our employees are the foundation of our success and are encouraged to use their strengths, expertise, and determination to deliver excellent customer service and achieve individual growth. When you join Proform, you become part of a team that is passionate, innovative, and customer focused.

The Business Development Manager is a highly motivated individual who is goal orientated, self-confident, extremely well organized, computer literate, and able to operate with a high degree of autonomy and professionalism. This person will be sales driven and adept at sales operations and marketing activities. The role requires strong leadership, strategic thinking, excellent relationship-building skills and a strong "hunter" mentality. From the outset, the ideal candidate will possess strong communications skills, be proficient working with CRM software systems (eg Hub Spot), and have a good working knowledge of the CNC precision machining industry.

• Revenue Growth
• Manage the entire sales cycle from prospecting to acquisition using CRM and other tools.
• Qualify new business opportunities to present, promote and sell Proform service offerings.
• Proactively manage leads inventory to generate highly qualified opportunities to bid work.
• Drives RFQ process from bid submission and final negotiation to Closed Won/Lost.
• Maintain and cultivate relationships with key accounts, to ensure customer satisfaction as well as drive penetration opportunities.

• Develops sound relationships with customers' engineers to ensure accurate comprehension and understanding of requirements and deliverables.

• Sales Operations

• Develop and execute sales plans, strategies, and tactics to achieve sales targets.
• Manage whole of life communication with customers to ensure superior service levels.
• Develop sales operations processes including analytics to support the sales team and achieve sales goals
• Works collaboratively with Production and other team members to ensure OTD is met and production issues are communicated in a timely manner to customers.
• Liaise with Proform engineers, accounting and other staff to ensure customer satisfaction.

• Analyze sales performance, identify areas for improvement, and report on sales results.

• Marketing Management

• Direct Marketing team to identify customer and product segments.
• Develop marketing plans, strategies and tactics to generate brand awareness and drive inquiry within those segments.
• Drive activities that increase brand recognition and reputation within core market segments.
• Direct market analysis of local competition to ensure competitive advantage.
• Monitor and analyze performance, identify areas for improvement, and report on results.
• Performs other duties as assigned.

• "Hunter" mentality with strong prospecting skills and able to build and manage a sales pipeline.
• Demonstrated negotiating ability to effectively convince and compromise to achieve end results.
• Strong collaborative abilities to develop, maintain, and strengthen partnerships with others inside and outside the organization who can provide support, information, and assistance.
• Strong critical thinking skills to derive logical conclusions from a number of options available.
• Ability to set and meet sales targets in keeping with corporate objectives.
• Understanding of machining processes, including CNC machining and fabrication.
• Bachelors degree or related experience
• 5 – 7 years of successful business experience in a sales environment.
• Experience in a manufacturing environment preferred; broader experience across a variety of industries is a plus.
• Thorough knowledge of machine shop industry (machining and fabrication) is a plus
• Knowledge of production parts markets and customer preferences
• Self starter
• Ethical, honest and trustworthy
• Strong leadership and interpersonal skills with excellent communication and negotiation abilities
• Must be well organized and able to prioritize tasks
• Proficient in MS Office and CRM systems (Hubspot preferred)
• Proficient in Microsoft Office tools, including Word, Excel, PowerPoint.
• Must be authorized to work in the United States.

Unlimited upside potential

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.