Front Desk
7 days ago
JOB DESCRIPTION: FRONT DESK ASSOCIATE
Title: Front Desk Associate (a.k.a. Director of First Impressions)
Reports To: Front Desk Supervisor or General Manager
Location: Bravoz Entertainment Center
About the Role:
Love meeting new people? Thrive on making someone's day? As a Front Desk Associate at Bravoz, you're the friendly face that sets the stage for a guest's entire visit. Sell them the fun. Answer their questions. Make check-in a breeze. And do it all with a big Bravoz smile.
What You'll Be Doing:
- Be the welcome wagon: Greet every guest with genuine excitement.
- Sell the fun: Recommend passes, season memberships, parties, and cool add-ons.
- Make it easy: Help with waivers, check-ins, and party bookings.
- Handle payments like a pro: Cash, cards—keep it accurate and smooth.
- Be the info guru: Know all the attractions, prices, policies, and promos.
- Answer the phone like a rockstar: Friendly, clear, and helpful every time.
- Keep it looking good: Tidy, stocked, and guest-ready.
- Solve problems on the fly (with help from your team when needed).
- Spread the Bravoz spirit everywhere you go.
Who You Are:
- At least 16 years old (or meet local age requirements).
- Super friendly and approachable.
- Great communicator—both in person and on the phone.
- Detail-oriented when handling cash and bookings.
- Enjoys working in a busy, lively environment.
- Previous customer service or cash-handling experience is a plus (but we'll train the right person).
- Able to work weekends, evenings, and holidays.
What You'll Gain:
- A dynamic, people-focused role.
- Sales and customer service skills you'll use forever.
- A fun team that knows how to celebrate every day.
- The chance to help guests create memories they'll never forget.
Wednesday - Sunday or Friday - Sunday
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