ONC Services Coordinator

3 days ago


Tampa, Florida, United States Tampa General Hospital Full time

ONC Services Coordinator - TGH OPC Surg Onc Cancer Care L0)

Description

Job Summary

Under the general supervision of the supervisor and in accordance with established policies and procedures and professional guidelines, performs a variety of tasks requiring general knowledge of office procedures and strong customer service skills. Responsible for daily operations and increasing the efficiency and success of the clinical practice. Promptly answers and returns all patient phone calls, addressing the patient's needs as efficiently as possible. Coordinates with the medical team to ensure surgical requests are scheduled timely and communicated across the service line. With direction from the providers and coordination with surgical facilities, confirm all surgical cases are booked efficiently with all ancillary studies. Coordinate with the medical team to ensure all pre-and post-op records are received and uploaded adequately into the EMR. Serves as the primary administrative contact for patients, facilitating patient needs with the care team. Ensures optimized clinic schedule for providers, including template management, guidelines, and working with the clinical team to ensure patients are scheduled appropriately. Assists the front desk/financial specialist team to obtain any STAT authorizations. Triage and schedule clinic appointments for patients within service standards. Gathers, confirms, and enters demographic and insurance information for all appointments scheduled. Assists with front desk coverage. Responsible for performing job duties in accordance with mission, vision and values of Tampa General Health Hospital.

Qualifications

Required Skills

AA degree in business or equivalent in experience. Minimum of 2 years' experience in a clinical setting.

Bilingual Preferred

Primary Location: Tampa

Work Locations: Healthplex Brandon 10740 Palm River Rd Tampa 33619

Eligible for Remote Work: On Site

Job: Patient Financial Services

Organization: Florida Health Sciences Center Tampa General Hospital

Schedule: Full-time

Scheduled Days: Monday, Tuesday, Wednesday, Thursday, Friday

Shift: Day Job

Job Type: On Site

Shift Hours:

Minimum Salary: 18.45

Job Posting: Dec 5, 2025, 12:12:36 PM



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