Front Office Coordinator
1 day ago
JOB OVERVIEW
Our client is looking for a Front Office Coordinator who serves as the welcoming face of the practice, creating a positive first impression for every patient and ensuring a smooth, efficient flow throughout the day. This individual plays a key role in supporting both patients and the clinical team by managing front desk operations and maintaining exceptional customer service standards.
Salary for the position is $20-25/hourly + Group Bonus based on Monthly Goals, the opportunity is for both locations in Key Biscayne & Brickelle, Miami.
BENEFITS
- Health Insurance
- Group Bonus (based on monthly goals)
RESPONSIBILITIES
- Greet and assist patients in a warm, professional manner.
- Manage phone calls, emails, and patient inquiries promptly and courteously.
- Schedule and confirm patient appointments to optimize provider & office efficiency.
- Verify and update patient information and insurance details.
- Collect and process payments while maintaining accurate financial records
- Support back office communication to ensure seamless coordination of care.
- Assist with administrative projects and daily office tasks as needed.
QUALIFICATIONS
- 3-5 year experience in a dental office setting preferred.
- Excellent communication and customer service skills, knowledgeable in dental terminology.
- Strong organizational abilities and attention to detail, able to drive efficiency.
- Proficiency with scheduling software. Dentrix, Dentrix Ascend, and general computer programs.
- Maintains a clean, polished, and professional appearance consistent with a patient facing dental environment.
- Ability to multitask in a fast-paced environment while maintaining professionalism
- Bilingual (English/Spanish) is preferred.
Job Type: Full-time
Pay: $ $25.00 per hour
Work Location: In person
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