Front Desk Receptionist for Mental Health Office

2 days ago

Miami, Florida, United States Peace of Mind Mental Health Full time $40,000 - $60,000 per year

Job Summary

We are seeking a friendly and organized Front Desk Receptionist to join our team at Peace of Mind Mental Health, Inc. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires excellent communication skills, a professional demeanor, and the ability to multitask in a fast-paced environment.

Duties

  • Greet and assist clients and visitors in a warm and welcoming manner.
  • Manage phone systems, including answering calls, directing inquiries, and taking messages.
  • Schedule appointments and manage calendars efficiently to optimize time management.
  • Perform clerical duties such as filing, data entry, and maintaining office records.
  • Utilize QuickBooks for invoicing and managing financial transactions as needed.
  • Support office management tasks to ensure smooth daily operations.
  • Maintain a clean and organized front desk area.
  • Assist with mental health receptionist duties, including patient check-in/check-out processes and follow up appointments.
  • Handle correspondence and communicate effectively with staff and clients.
  • Verification of mental health insurance benefits for eligibility, copay, deductible and out of pocket coverage.
  • Working with electronic medical records program, Therapy Notes

Requirements

  • Bilingual Spanish/English proficiency is preferred to assist a diverse clientele.
  • Strong phone etiquette with excellent verbal communication skills.
  • Previous experience in office management or clerical roles is highly desirable.
  • Knowledgeable in working with electronic medical records program, TherapyNotes preferred.
  • Familiarity with QuickBooks is a plus but not mandatory; training will be provided.
  • Proficient typing skills with attention to detail for accurate data entry.
  • Proficient in using Word, Excel, and OneDrive.
  • Ability to manage multiple tasks while maintaining professionalism under pressure.
  • Experience with calendar management to coordinate appointments effectively.

Join our team as a Front Desk Receptionist where your contributions will be valued, and you will play an integral role in creating a positive experience for our clients

Job Type: Part-time

Pay: $ $20.00 per hour

Expected hours: 40 per week

Benefits:

  • Flexible schedule
  • Professional development assistance

Work Location: In person

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