Hotel Front Desk Clerk

7 days ago


Tallahassee, Florida, United States Country Inn & Suites Full time $28,000 - $58,000 per year

We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients' complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Skills

  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
  • Experience with hotel reservations software, like ChoiceAdvantage and Opera.
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Customer service attitude
  • Excellent communication and organizational skills

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Benefits:

  • Employee discount

Work Location: In person



  • Tallahassee, Florida, United States Hotel Indigo Tallahassee Collegetown Full time

    Job SummaryWe are seeking a dedicated and experienced Front Office Manager to oversee the daily operations of our front desk team in a dynamic hospitality environment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional guest services. This role requires a focus on enhancing guest experiences while managing...


  • Tallahassee, Florida, United States Fairfield Inn Tallahassee North Full time $16,800 - $31,200 per year

    Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply...

  • Hotel Night Auditor

    1 week ago


    Tallahassee, Florida, United States TRYP by Wyndham Tallahassee North I-10 Capital Circle Full time

    We are currently looking for an experienced full time night auditor, 4-5 days a week, to start ASAP, who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals, duties include check-in, check out, reviewing guest payments and other details...


  • Tallahassee, Florida, United States The Aesthetic Blend Full time

    Job SummaryWe are seeking a highly organized and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong communication skills, attention to detail, and the...


  • Tallahassee, Florida, United States Layton Construction Company Full time $25,000 - $40,000 per year

    DescriptionFRONT DESK ADMINISTRATORJOB DESCRIPTION SUMMARYThe basic function of the Front Desk Administrator is to answer and forward calls through a console switchboard as well as greet visitors, distribute mail, organize and distribute office supplies.REPORTING RELATIONSHIPSThe Front Desk Administrator reports to and is directly accountable to the Office...


  • Tallahassee, Florida, United States TallyEast Properties Full time

    The Tennyson, a 90-unit an upscale residential condominium located in downtown Tallahassee is seeking a full/part-time front lobby concierge for to provide concierge and reception services for residents and guests. The ideal candidate is client-oriented, friendly, possesses exceptional communication skills and is well-organized.MAJOR FUNCTIONSThe front lobby...


  • Tallahassee, Florida, United States BEST WESTERN TALLAHASSEE-DOWNT Full time $42,000 - $84,000 per year

    Front Desk Duties:Greet and check in guests in a friendly and efficient manner.Answer phone calls and handle reservations and guest inquiries.Assist guests with check-out procedures and process payments.Provide information about local attractions, services, and amenities.Address and resolve guest issues or complaints with professionalism and courtesy.Night...


  • Tallahassee, Florida, United States Schulte Hospitality Group Full time

    Schulte Companies is seeking a dynamic, service-oriented Restaurant Manager for our Shula's 347 Grille to join our team Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and...


  • Tallahassee, Florida, United States Schulte Hospitality Group Full time

    Schulte Companies is seeking a dynamic, service-oriented Restaurant Manager for our Shula's 347 Grille to join our team Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and...


  • Tallahassee, Florida, United States ELITE WOMENS' HEALTH Full time $30,000 - $60,000 per year

    Elite Women's Health is searching for a full-time, goal-oriented, revenue-driven, highly accurate and motivated receptionist. The candidate must work well with others and have a professional and friendly disposition.Duties:Greet patients in a friendly and professional mannerAnswer multi-line phone systemComplete insurance verificationSchedule patient...