Marketing Coordinator

Be the Face of Redwood City's Premier Music Community

Sound Union is a social club and creative studio for musicians. Our 10,000 sq ft facility features professionally equipped rehearsal studios, coworking space, and a vibrant community of nearly 100 members who love to play, learn, and connect.

We're looking for a charismatic, creative Marketing Coordinator & Member Concierge who will be the welcoming face of our community while driving our marketing and social media presence.

What You'll Do

Front Desk & Member Experience (40%) - Be the first friendly face members and visitors see when they walk through our doors - Create warm, memorable welcome experiences for new members and guests - Manage front desk operations and member check-ins - Answer phones, respond to inquiries, and schedule studio tours - Maintain the welcoming atmosphere of our community spaces - Anticipate member needs and provide exceptional hospitality - Handle day-to-day member requests and coordinate with our team - Keep our spaces looking pristine and inviting

Marketing & Social Media (35%) - Create engaging content for Instagram, Facebook, and LinkedIn - Write blog posts, member spotlights, and email campaigns - Capture photos/videos of our community, sessions, and events - Manage social media calendar and community engagement - Track marketing performance and engagement metrics

Public Relations & Community (25%) - Write promotional content for events and milestones - Help promote our 6 weekly jam sessions - Gather member testimonials and success stories - Represent Sound Union at local events

You're a Great Fit If You Have

Required: - Bachelor's degree in Marketing, Communications, PR, or related field - Exceptional interpersonal skills and warm, welcoming presence - Professional appearance and polished communication style - Genuine enthusiasm for people, music, and community - Strong writing and social media skills - Self-motivated with excellent organizational abilities - Comfortable being the "face" of the brand

Bonus Points: - Previous front desk, hospitality, or customer service experience - Marketing internship or social media management experience - Canva or Adobe Creative Suite skills - HubSpot or CRM experience - You play an instrument or are a music enthusiast - Knowledge of Bay Area music scene

Your Personality: - Naturally outgoing and personable—you light up a room - Polished and professional with genuine warmth - Creative storyteller with an eye for great content - Detail-oriented multitasker who stays calm under pressure - Thrives on human connection and making people feel special - Passionate about creating exceptional experiences

What We Offer

Compensation: - $25-$30/hour (based on experience) - Up to Full-time, 40 hours/week

Unique Perks: - FREE Sound Union membership (worth $4,800/year) - Full access to studios, instruments, and pro gear - Join weekly jam sessions and workshops - Work in a beautiful, inspiring creative space - Complimentary refreshments and stocked kitchen - Be part of a tight-knit music community - Build your marketing portfolio while working with real musicians

Growth: - Hands-on marketing and hospitality experience - Direct mentorship from experienced staff - Shape our brand and member experience as we grow - Opportunity to advance as we expand

Our Culture

We practice "elevated hospitality"—creating exceptional experiences for every member who walks through our doors. We're a small, passionate team that values:

• Community first - Everything we do serves our members
• Genuine warmth - Authentic connection over transactional service
• Creative excellence - Attention to detail in everything
• Positive energy - You set the tone for our entire community
• Having fun - We're in the music business

95% of our members renew year after year. That's the experience we've built, and you'll be central to maintaining it.

A Day in Your Life

Morning: Arrive early to ensure the space looks perfect. Greet members as they come in for morning studio sessions. Post yesterday's jam session highlights to Instagram.

Midday: Welcome a prospective member for a tour—you show them around, share the vibe, and answer their questions. Draft a press release about our upcoming workshop. Respond to membership inquiries.

Afternoon: Capture content during our afternoon rehearsals. Update the member database. Coordinate with a local music shop about a partnership. Help a member troubleshoot a booking question.

Evening: Prep for tonight's Three Chord Thursday session. Welcome attendees with a smile. Snap photos of the magic happening. Lock up knowing you made people's day better.

HOW TO APPLY

Each Application Must Include:

• Your resume
• Cover letter answering: - Why you're excited about being the face of Sound Union - Describe a time you created a memorable experience for someone - What story would you tell about us on social media?
• 2-3 examples of your work (social media posts, writing samples, marketing projects, or school work)
• Links to your social media profiles (we want to see your personal brand)

We review all complete applications as they arrive—apply soon

Job Types: Full-time, Part-time

Base Pay: From $25.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount

Work Location: In person