Solutions Engineer

4 days ago


San Francisco, California, United States Searchability NS&D Full time $120,000 - $180,000 per year

Solutions Engineer / Pre-Sales Engineer

Location:
San Francisco, CA (On-site, five days per week)

Employment Type:
Full-time

Experience Level:
5–15 years

Industry:
AI / Healthcare Technology

About the Role

A high-growth AI startup in the healthcare technology space is seeking a
Solutions Engineer
to act as a technical advisor and strategic partner to customers and prospects. This role blends technical depth with strong communication skills, helping clients design and scale AI-driven healthcare solutions.

You'll work closely with Sales, Product, and Engineering teams to demonstrate real-world value, optimize solution design, and ensure successful implementations.

What You'll Do

  • Act as a
    trusted technical advisor
    to customers and prospects throughout the sales and implementation process.
  • Lead complex
    product demonstrations
    that highlight real-world scalability and value.
  • Partner with
    Sales
    to qualify prospects and support customers building AI-enabled healthcare workflows.
  • Provide detailed feedback to
    Product, Engineering, and Research
    teams to guide product evolution.
  • Develop and share
    educational materials, tools, and best practices
    for internal and external stakeholders.

What We're Looking For

  • 5+ years
    in a customer-facing technical role, including
    2+ years
    in pre-sales, solutions engineering, or a similar function.
  • Experience working in a
    high-growth AI or healthcare technology startup.
  • Familiarity with
    healthcare data formats
    (FHIR, HL7) or
    hospital operations.
  • Exposure to
    Voice AI
    or
    VAPI technologies.
  • Strong
    engineering fundamentals
    with hands-on experience designing, building, or scaling production systems.
  • Excellent
    communication and interpersonal skills
    — able to explain complex technical concepts clearly to non-technical audiences.
  • Proven ability to
    map business needs to technical solutions
    and drive stakeholder consensus.
  • Willingness to work
    on-site at the San Francisco headquarters.

Tech Stack / Tools

Voice AI
• VAPI technologies
• FHIR
• HL7


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