Solutions Engineer
4 days ago
Solutions Engineer / Pre-Sales Engineer
Location:
San Francisco, CA (On-site, five days per week)
Employment Type:
Full-time
Experience Level:
5–15 years
Industry:
AI / Healthcare Technology
About the Role
A high-growth AI startup in the healthcare technology space is seeking a
Solutions Engineer
to act as a technical advisor and strategic partner to customers and prospects. This role blends technical depth with strong communication skills, helping clients design and scale AI-driven healthcare solutions.
You'll work closely with Sales, Product, and Engineering teams to demonstrate real-world value, optimize solution design, and ensure successful implementations.
What You'll Do
- Act as a
trusted technical advisor
to customers and prospects throughout the sales and implementation process. - Lead complex
product demonstrations
that highlight real-world scalability and value. - Partner with
Sales
to qualify prospects and support customers building AI-enabled healthcare workflows. - Provide detailed feedback to
Product, Engineering, and Research
teams to guide product evolution. - Develop and share
educational materials, tools, and best practices
for internal and external stakeholders.
What We're Looking For
- 5+ years
in a customer-facing technical role, including
2+ years
in pre-sales, solutions engineering, or a similar function. - Experience working in a
high-growth AI or healthcare technology startup. - Familiarity with
healthcare data formats
(FHIR, HL7) or
hospital operations. - Exposure to
Voice AI
or
VAPI technologies. - Strong
engineering fundamentals
with hands-on experience designing, building, or scaling production systems. - Excellent
communication and interpersonal skills
— able to explain complex technical concepts clearly to non-technical audiences. - Proven ability to
map business needs to technical solutions
and drive stakeholder consensus. - Willingness to work
on-site at the San Francisco headquarters.
Tech Stack / Tools
Voice AI
• VAPI technologies
• FHIR
• HL7
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