Payroll Specialist

Founded in 2008, The Fay Group is a fully integrated finance and real estate services company with over $46 billion in assets under management. Powered by data, technology and 1,100+ team members across the US and Zambia, we deliver a full spectrum of real estate and lending solutions to include loan servicing, originations, property management, property renovation, and insurance - offering end-to-end capabilities under one platform. This comprehensive approach enables agility, transparency and performance across multiple asset classes, creating value for our clients and customers in all market and interest rate environments.

Fay Cares
While others in our industry focus on collecting money—or else—we take a kinder, more humane approach when homeowners fall short, explains CEO Ed Fay. We consider the people behind those mortgages and work hard to give them the best chance possible to stay in their homes.

The Fay-Constructive Foundation was established to fulfill the philanthropic mission of Fay Financial employees to serve the communities in which they live and work. Over 80% of employees across Fay, Constructive, and GenStone affiliate companies make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.

Come join us on our journey to serve our customers and be the leader in our industry We are currently looking for a Payroll Specialist to join our team

Reporting to the Assistant Controller, this position will be responsible for processing payroll for multiple legal entities for The Fay Group. The role requires a high-level attention to detail, ensuring accurate and timely payroll processing while providing exceptional support to our employees regarding payroll-related inquiries.

This role partners closely with other departments, including the Accounting and Human Resources teams, along with external payroll vendors. As a payroll point-of-contact, this position facilitates both quarterly and yearly tax matters, including filings, internal correspondence, and external correspondence with third parties, ensuring compliance with all applicable laws and regulations at both a federal and state level.

What you will do for Fay:

• Administer and execute the end-to-end payroll process for all employees, ensuring accuracy and timeliness
• Generate and distribute payroll reports, including earnings, deductions, taxes, and other reports as required by senior leadership and Federal/ State requirements on a recurring basis
• Serve as a key point of contact for payroll-related inquiries, resolving issues and discrepancies promptly and professionally
• Prepare and submit payroll tax filings, including quarterly and annual returns, ensuring timely payment of payroll taxes
• Maintain accurate payroll records, including employee information, time and attendance data, payroll transactions, and data changes
• Collaborate across departments, including Human Resources to verify new employees who onboard with the organization are assigned a time clock in the UKG system
• Prepare for and assist with internal and external payroll audits
• Support the facilitation of the registration of Fay's business into new states for withholding and unemployment taxes as the business expands
• Process verifications of employment, ensuring timeliness of completion
• Ensure payroll procedures comply with federal, state, and local regulations. Keep up to date with changes in payroll laws and regulations
• Develop domain knowledge of Fay's business to include an understanding of organizational objectives
• Maintain broad influence through ongoing development of relationships across the organization
• Ensure compliance with Fay's policies, processes, and practices. Successfully completed all department and company-required training
• Model Fay's Values, Operating Principles, ethical standards, professionalism, and code of conduct
• Perform other duties and responsibilities as assigned

What you will bring to Fay:

• Degree in Accounting, Finance, Human Resources, Business, or a related field or equivalent combination of years of experience with High School diploma/GED
• 3-5 years of experience in payroll processing for a multi-state organization
• In-depth knowledge of payroll principles, tax laws, practices, and procedures
• Familiarity with payroll software systems, with experience in UKG highly preferred
• Strong verbal and written communication skills
• Strong interpersonal skills
• Collaborative work style; high team-orientation
• Open to change; agile; high learning agility
• Strong analytical skills coupled with sound judgment
• Strong problem-solving abilities
• Ability to analyze and interpret data to identify opportunities and propose solutions
• Strong attention to detail; strong compliance orientation; high quality of work product
• Ability to prioritize; effective time management
• Self-directed; ability to proactively ask questions and surface issues/ concerns
• Professional maturity, integrity, ability to maintain confidential data and information
• Strong business acumen; strong fiscal and technical aptitude
• Strong skills in MS Word, Excel, and PowerPoint

Equity and Inclusion are embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to  E-Verify is a registered trademark of the U.S. Department of Homeland Security.