Software QA Engineer II

4 days ago


Houston, Texas, United States Staffactory Full time $17,680 per year

QA Engineer – Salesforce & Data Cloud

Location: Remote

Job Type: Contract

Pay: $35-$42/hr (W-2)

About the Role

We are seeking a meticulous QA Engineer to join our team and ensure the quality of our Salesforce implementations and Data Cloud projects. In this role, you'll test and validate solutions across Salesforce Agentforce, Service Cloud Voice, Experience Cloud, and other integrations to deliver a flawless user experience.

You'll work closely with developers, analysts, and project teams to design test strategies, identify issues, and ensure successful deployments and upgrades.

Key Responsibilities

  • Design and execute comprehensive test plans and test cases for Salesforce Agentforce and Data Cloud projects
  • Perform post–go-live testing, optimization, automation, adoption, and reporting activities
  • Test upgrades and integrations with Higher Logic Community, Experience Cloud, and related platforms
  • Work with development teams to identify, reproduce, and resolve defects
  • Maintain complete and accurate testing documentation, including test scripts, results, and defect logs
  • Use automated testing tools to increase efficiency and coverage
  • Track and report quality metrics to project stakeholders
  • Support continuous improvement of QA processes and tools

Qualifications

Required:

  • Proven experience as a QA Engineer, QA Analyst, or Software Tester, preferably in Salesforce environments
  • Hands-on experience testing Salesforce Agentforce, Data Cloud, Service Cloud Voice, and Experience Cloud
  • Strong understanding of Salesforce testing methodologies and integration testing
  • Excellent analytical and problem-solving skills
  • Ability to manage multiple projects, prioritize tasks, and meet deadlines
  • Strong communication and documentation abilities

Preferred:

  • Experience testing Higher Logic Community upgrades
  • Familiarity with automated testing frameworks (e.g., Selenium, Provar, TestComplete)
  • Knowledge of Salesforce best practices, data management, and release management
  • Exposure to CI/CD pipelines and Salesforce DevOps tools

Why You'll Love Working With Us

  • Opportunity to work on cutting-edge Salesforce and Data Cloud projects
  • Collaborative and supportive team culture
  • Room for career growth and Salesforce certification support
  • Competitive compensation and flexible work arrangements

Job Type: Contract

Pay: $ $42.00 per hour

Expected hours: 8 per week

Work Location: Remote



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