Software QA Engineer II – Salesforce Platform
1 day ago
We are seeking a detail-oriented Software QA Engineer II to join our Quality Engineering team. In this role, you will be responsible for testing and ensuring the quality of Salesforce implementations and data cloud projects. You'll play a key part in validating functionality, performance, and user experience across Salesforce Agentforce, Service Cloud Voice, Experience Cloud, and related systems.
Key Responsibilities
- Design and execute comprehensive test plans for Salesforce Agentforce and Data Cloud initiatives.
- Conduct post–go-live optimization, automation, adoption, and reporting activities.
- Test upgrades for Higher Logic community and other integrated systems.
- Collaborate with development teams to identify, reproduce, and resolve defects.
- Maintain complete and accurate testing documentation.
- Use automated testing tools to streamline QA processes.
- Track and report key quality metrics to stakeholders.
Required Qualifications
- Proven experience in QA or software testing, preferably with Salesforce platforms.
- Hands-on experience with Salesforce Agentforce and Data Cloud testing.
- Familiarity with Salesforce Service Cloud Voice and Experience Cloud migrations.
- Strong analytical and problem-solving skills.
- Ability to manage multiple projects and prioritize testing tasks effectively.
Preferred Skills
- Experience with Higher Logic community platform upgrades.
- Knowledge of automated testing frameworks and QA automation tools.
Work Environment: 100% Remote (U.S. candidates located in Texas preferred)
Duration: 12 months (with potential extension)
Additional Details:
Must be a US Citizen or Green Card holder only
Job Type: Contract
Pay: $ $42.00 per hour
Expected hours: 40 per week
Application Question(s):
- Do you have experience testing Salesforce applications such as Agentforce, Service Cloud Voice, or Experience Cloud?
- How many years of experience do you have in software quality assurance or testing?
- Have you used any automated testing tools or frameworks?
- Are you comfortable working remotely from Texas?
Work Location: Remote
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