Front Desk Receptionist

2 weeks ago

Miami, Florida, United States PROS Miami - Accident & Injury Clinics Full time $60,000 - $120,000 per year

PROS Miami is primarily an Accident & Injury Clinic. We treat patients who have been in car accidents, or slip & fall accidents. We also treat workers who have suffered an injury on the job and patients who seek wellness in general.

The job description includes, but is not limited to, the following tasks:

  • Schedule patients and organize the calendar.

  • Receive patients in the clinic and treat them cordially and respectfully.

  • Help patients fill in the clinic paperwork and occasionally the attorney's paperwork.

  • Read and analyze returned documents from car insurance companies and/or attorneys and take actions accordingly in order to facilitate collection.

  • Liaise with attorneys and send them patient reports when required.

  • Deal with time-sensitive paperwork such as initiation letters for new patients.

  • Perform the different billing tasks. (You will receive training). Billing tasks include: use the billing software, make sure the notes and exams are sent timely and accurately to the billing system, print and mail hcfas to insurance companies, etc...

  • Liaise with insurance companies to ensure money collection and billing accuracy.

  • Assist the doctors in administrative functions including treatment notes.

  • Answer the phone and fulfill the corresponding tasks.

  • Collect mail and faxes and hand them to the relative persons responsible.

  • Fill in the patient's information into the database/excel sheet as required.

  • Oversee the office cleanliness. Open the office and close it on time.

  • Replenish office supplies as needed.

  • Be the backup for the therapist in the office when she's unavailable by escorting patients to the therapy room, and placing them on the different therapy equipment as instructed by the doctor.

  • Bilingual English/Spanish required.

  • Working days: 8 hours/day - 5 days/week. (10am to 7pm with 1 hour break between 1pm and 2pm except for Thursdays where shift starts at 9:30am).

Ideal candidate - bilingual receptionist - bilingual medical biller - bilingual medical coder - bilingual medical office billing

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 80 per week

Benefits:

  • Paid time off

Work Location: In person

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