Front Desk Receptionist

5 hours ago

Miami Beach, Florida, United States Douglas Gardens Community Mental Health Center Full time $40,000 - $60,000 per year

Now Hiring: Bilingual Front Desk Receptionist (English/Spanish)

Location: Miami Beach, FL

Schedule: Monday–Friday | 8:30 AM – 5:00 PM (No weekends or after-hours)

Douglas Gardens Community Mental Health Center (CMHC) is seeking a compassionate and reliable Full-Time Bilingual Front Desk Receptionist to join our Miami Beach team. This front-facing role plays a vital part in creating a welcoming, supportive environment for individuals living with moderate to severe mental illness.

If you have a passion for helping others and thrive in a fast-paced, client-focused setting, we'd love to hear from you.

What You'll Do:

  • Greet clients and visitors with professionalism and warmth.
  • Answer and direct incoming phone calls.
  • Schedule and confirm client appointments.
  • Check in and check out clients.
  • Verify insurance and collect co-pays when applicable.
  • Maintain accurate client records and update electronic health records (EHR).
  • Manage incoming/outgoing mail and faxes.
  • Keep the front office area clean, organized, and stocked with necessary supplies.
  • Help ensure a smooth and welcoming experience for every client.
  • Assist in the Health Information Management department as needed.

What We're Looking For:

  • Bilingual in English and Spanish
  • High school diploma or equivalent (required)
  • At least 1 year of experience in a healthcare or similar front office setting preferred.
  • Proficiency in Microsoft Office and basic office equipment (printer, copier, scanner, fax, etc.)
  • Friendly, dependable, detail-oriented, and organized.
  • Strong customer service and data entry skills
  • Ability to pass a Level 2 background check and drug screening is required

Why Join Us?

  • Weekday schedule – no nights or weekends.
  • Comprehensive benefits package, including:
  • Health, Dental & Vision Insurance
  • Short- and Long-Term Disability
  • Life Insurance with optional add-ons
  • 401(k) Retirement Plan with company match.
  • Paid Time Off (PTO)
  • Free Parking
  • Public Service Loan Forgiveness (PSLF) eligibility – we are a nonprofit, tax-exempt employer.

Douglas Gardens CMHC is an Equal Opportunity Employer and a Drug-Free Workplace.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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