Gallery Learning Coordinator

ABOUT THE WALTERS ART MUSEUM

The Walters Art Museum is among Americas most distinctive museums, forging connections between people and art from cultures around the world and spanning seven millennia. Located in Baltimore's Mount Vernon neighborhood, the Walters is free for all. The museum's campus includes five historic buildings and 36,000 art objects.

Today, the Walters serves Baltimore and Maryland by embracing its role as educator and storyteller, using the collection as a vehicle of knowledge and cultural expression to support learning, dialogue, and community engagement. The museum is committed to public education, offering essential programs that help people to connect art to their lives. The Walters Visitor Promise aligns staff and volunteers across the museum to preserve and share the works in our care for future generations, partner with communities, and create welcoming, accessible experiences for visitors. The museum offers challenging and creative work opportunities by promoting collaboration and teamwork. In December 2020, the museum finalized a set of multiyear goals in alignment with the museum's Strategic Plan and grounded in the following commitments: expand the histories the museum examines and share; partner with our communities.

OVERVIEW

The Gallery Learning Coordinator is a team member in the Education and Interpretation department. This role is responsible for administering the museum's tour program and working closely with staff across the museum to ensure a positive experience for all visiting groups. They will also plan and teach collections-based and arts-integrated programs across the department, grounded in the museum's commitment to diversity, equity, accessibility, and inclusion.

PRIMARY RESPONSIBILITIES

Tour program administration

• Implements the booking process for all requests for group experiences (including, but not limited to, guided and self-guided group visits, virtual tours, and offsite engagements)
• Manages all tour administration, logistics, bus reimbursements, and staffing schedules
• Ensures accurate and timely communication about all group experiences to internal teams
• Solves any challenges related to tour logistics and exercises judgment to elevate issues as needed
• Provides a positive customer service experience for all
• Provides quantitative and anecdotal data for reporting to the interdepartmental Metrics Team

Gallery Teaching

• Develop, coordinate, and teach inclusive and inquiry-based group experiences that connect to the Walters' collections and exhibitions onsite, online, and offsite
• Liaise with groups onsite and serve as the first point of contact to Visitor Experience and Security teams for day-of challenges and logistics
• Participate in and support the development of volunteer training

Contribute to the Education and Interpretation Department

• Assist with departmental events, attend meetings, participate in program development, and reflection
• Monitor budget and programmatic spending
• Support the outreach and promotion of the Education and Interpretation Department

• Other duties as assigned.

• HS or GED diploma required. AA or BA in education, art history, or studio art preferred.

• At least 1 year of experience teaching youth in informal or formal educational settings.
• Bilingual in Spanish and English is a plus.
• Excellent organizational and time management skills, and ability to prioritize tasks.
• Excellent customer service skills.
• Excellent written and verbal communication skills and public speaking skills.
• Demonstrated ability to communicate effectively with students and adults of diverse ages and backgrounds.
• Demonstrated interest in art, and object-based and arts-integrated learning
• Working knowledge of Google Suite, Microsoft Word, Excel, PowerPoint, Outlook, and digital communication platforms such as Zoom and Google Meet preferred.
• Experience in planning and executing events preferred.
• Availability for a Tuesday-Saturday workweek.

ANNUAL STARTING SALARY 52,238

The Walters Art Museum provides an excellent comprehensive benefits package that includes medical, dental, prescription, vision, subsidized transportation and parking, museum membership, short-term disability, long-term disability, life insurance, FSA, and 457(b) retirement. This is a 100% onsite position and is part of the AFSCME-WWU collective bargaining unit.

All employees must be legally authorized to work in the United States. The museum does not sponsor work visas.