Skilled and Non-Skilled Coordinator Bilingual Homecare

2 weeks ago

Spring Valley, New York, United States Marquis Home Care Full time

About Us:

We are a growing Home Care Agency focused on providing quality care to our clients. We are seeking a Skilled and Non Skilled Care Coordinator to join our team and support caregivers, clients, and field operations. Bilingual Spanish is a strong plus.

Position Overview:

The Care Coordinator will handle daily scheduling, respond to client and caregiver needs, and help ensure smooth operations across both skilled and non skilled services.

Responsibilities:

  • Coordinate schedules and assignments for HHAs, PCAs, and skilled nursing staff
  • Answer incoming calls and assist clients, caregivers, and nurses
  • Enter and update client and caregiver information in the system
  • Support the nursing team with admissions and supervisory visits
  • Handle schedule changes and emergencies professionally
  • Maintain compliance with agency policies and state regulations
  • Assist recruitment and onboarding teams when needed
  • Provide strong customer service to clients and families

Requirements:

  • Prior home care coordination or scheduling experience preferred
  • Strong organizational and multi tasking skills
  • Excellent communication and customer service skills
  • Bilingual Spanish English is a plus
  • Ability to work in a fast paced environment
  • Experience with HHAExchange, ClearCare, or similar systems is helpful

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