PCA Coordinator

1 week ago

Spring Valley, New York, United States Elite Connect Full time

PCA Coordinator (Bilingual Spanish/English)

Join a well-established home care agency that is currently in a major growth phase. This organization is expanding rapidly and is seeking a motivated, experienced PCA Coordinator who thrives in a fast-paced, mission-driven environment.

This is an excellent opportunity for a home care professional who is ready to take ownership, contribute ideas, and grow within a supportive and collaborative team. The PCA Coordinator plays a critical role in ensuring seamless care delivery and outstanding service to clients and families.

Role Summary

As a PCA Coordinator, you will be responsible for coordinating Personal Care Aide services by managing schedules, supporting aides, and maintaining ongoing communication with clients, families, referral sources, and internal teams. You will ensure that care plans are executed accurately and that clients receive consistent, compassionate, and reliable care.

Key Responsibilities

Client & Care Coordination

  • Coordinate PCA services to ensure appropriate coverage and continuity of care
  • Maintain ongoing communication with clients, families, referral sources, and internal departments
  • Serve as the primary point of contact for client inquiries, concerns, and service updates

Scheduling & Staffing

  • Schedule and manage PCA assignments to meet client needs
  • Address call-outs, schedule changes, and urgent coverage needs
  • Support and guide PCAs to ensure adherence to care plans and agency standards

Systems & Documentation

  • Maintain accurate documentation and updates in HHAeXchange
  • Ensure compliance with agency policies and NYS DOH requirements
  • Collaborate with intake and clinical teams to support smooth service delivery

Requirements

  • Bilingual: Fluent in Spanish and English (required)
  • Minimum 3 years of experience with a Licensed Home Care Services Agency (LHCSA)
  • Prior experience in PCA coordination, HHA coordination, staffing, or scheduling
  • Working knowledge of HHAeXchange
  • Strong communication, organization, and problem-solving skills
  • Ability to build trust with PCAs and foster strong working relationships
  • Highly motivated and comfortable in a fast-paced, high-volume environment

Compensation & Benefits

  • Competitive salary
  • Comprehensive health benefits package
  • Generous bonus structure
  • Robust paid time off program
  • Supportive leadership and team-focused culture

About Elite Connect

At Elite Connect, we partner with respected healthcare organizations and thoughtfully match candidates with environments where they can thrive. We focus on alignment, growth, and long-term success for both professionals and employers.

Apply today to take the next step in your home care career.

Job Type: Full-time

Pay: $ $30.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Paid time off
  • Retirement plan
  • Vision insurance

Work Location: In person

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