People Operations Coordinator

About AirDNA

We built AirDNA to solve a problem: how do you make smart short-term rental decisions when there's too much guesswork and not enough good data?

What started in a garage in California in 2015 is now a global team helping thousands of people — from aspiring hosts to major real estate firms — make confident choices about where to invest, what to charge, and how to grow.

Our mission is simple: give people the tools they need to build freedom through short-term rentals. Whether that means buying their first Airbnb or scaling a portfolio, we're here to help unlock financial independence and growth.

We track 10M+ listings in 120,000 markets, and our platform is trusted by users in over 100 countries. It's big data, made useful.

In 2023, AirDNA acquired Uplisting, a powerful property management software that helps hosts and operators manage listings across Airbnb, Vrbo, and other platforms. With features like channel management, automated messaging, dynamic pricing, task coordination, and financial reporting, Uplisting expands our mission to support every stage of the short-term rental journey — from investment to operations.

The AirDNA team

We're a curious, driven, and kind group of humans who genuinely love what we do. Our values — Happy, Hungry, Honest — guide how we show up for our customers and for each other.

Want to see what that looks like in action? You'll get a feel once you meet us.

We welcome applicants from all backgrounds and encourage you to apply even if you don't check every box. Passion, potential, and perspective matter here.

The Role:

We're looking for a proactive, detail-oriented People Operations Coordinator to support our team. In this role, you'll help ensure that employees have a smooth, positive experience from onboarding through day-to-day operations. You'll be a key partner to the People Operations team, helping keep processes running efficiently and supporting initiatives that strengthen culture, engagement, and organizational effectiveness.

• • RECRUIT (Employee Lifecycle):
• Actively contribute to recruitment goals for the US office
• Conduct initial phone interviews and scheduling hiring manager and department interviews as needed to reach company and department hiring goals
• Source candidates for open positions (as needed) and update strategies to improve response rate
• Ensure that candidates and hiring managers experience a seamless pre-recruitment, during recruitment and post-recruitment process
• Contribute to the overall time to fill goal - average of 40 days or less
• Ensure that job descriptions are created before all jobs are posted and scorecards are crafted and submitted before a hire is made
• Coordinate employee onboarding, including exit logistics and system access updates
• RETAIN:
• Refresh and update the on-boarding and new hire experience for US employees in concert with the People Operations Business Partner (POBP) in Barcelona
• Build rapport/ trust with employees (90 days/ ongoing)
• Gather feedback from employees regarding onboarding process and make appropriate changes as needed
• Analyze on-boarding feedback from first 90 day employee experience and have 90% of employees have a 'good' or 'great' experience
• DEVELOP:
• Development, and administration of the bi-annual evaluation process and ensure all employees receive a performance review (6 months/ ongoing)
• Support the POBP in Barcelona to refine the performance review process as needed
• Support the POBP to organize, design and deliver effective training sessions to employees and leaders
• Own annual compliance process, including maintaining the system for accuracy and launching an annual compliance training program through LRN (our compliance management system).
• Assist with compliance tasks such as audits, documentation, and policy updates
• Keep up with current litigation and legislation and current changes to practices - advise and make recommendations of policies and practices to the Vice President of People Operations.
• Collaborate with People Operations team on special projects and process improvement initiatives
• REWARD:
• Supports Finance team in running payroll within our HRIS (Paylocity)
• Maintain and update employee records within our HRIS system to ensure accuracy and timeliness of changes (i.e. title change, salary change, department change, etc.)
• Responsible for tax/unemployment registration for all states in which we conduct business
• Support and participate in the benefits open enrollment process annually and during life change events via Paylocity
• Educate/ serve as a resource to employees about current benefits available

• • 2+ years of experience in HR/People Ops, administration, or an operations-related role
• Strong organizational skills with the ability to manage multiple priorities
• High attention to detail and a commitment to accuracy
• Excellent communication and interpersonal skills—you enjoy helping people
• A proactive, resourceful mindset with a willingness to learn and grow
• Familiarity with HRIS systems, Applicant Tracking Systems and Google Workspace
• A desire to be in an office setting on a hybrid schedule (3 days in office)

• • PHR or SHRM-CP certification
• Working knowledge of Paylocity or equivalent HRIS
• Working knowledge of LRN or equivalent Learning Management System
• Working knowledge of Lever or equivalent Applicant Tracking System
  Experience with benefit vendor billing and payroll

• • Competitive cash compensation and benefits, the salary for this position is $60,000 - $72,000 per year.
• Annual Discretionary Incentive Bonus (5% of annual salary)
• Colorado Salary Statement: The salary range displayed in specifically for those potential hired who will work or reside in the state of Colorado if selected for this role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications.
• Benefits include:
• Medical, dental, and vision packages to meet your needs
• Unlimited vacation policy; take time when you need it
• Quarterly team outings
• 401K with employer match up to 4%
• Continuing education
• Lunch provided in the Denver office at times
• Commuter/RTD benefit for Denver based employees
• 16 weeks of paid parental leave
• New MacBooks for employees
• Pet-friendly

$60,000 - $72,000 a year

AirDNA seeks to attract the best-qualified candidates who support the mission, vision and values of the company and those who respect and promote excellence through diversity. We are committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, creed, religion, sex, age, national origin, citizenship, sexual orientation, gender identity and expression, physical or mental disability, marital, familial or parental status, genetic information, military status, veteran status or any other legally protected classification. The company complies with all applicable state and local laws governing nondiscrimination in employment and prohibits unlawful harassment based on any of the aforementioned protected classes at every location in which the company operates. This applies to all terms, conditions and privileges of employment including but not limited to: hiring, assessments, probation, placement, benefits, promotion, demotion, termination, layoff, recall, transfer, leave of absence, compensation, training and development, social and recreational programs, education assistance and retirement.

We are committed to making our application process and workplace accessible for individuals with disabilities. Upon request, AirDNA will reasonably accommodate applicants so they can participate in the application process unless doing so would create an undue hardship to AirDNA or a threat to these individuals, others in the workplace or the company as a whole. To request accommodation, please email [email protected]. Please allow for 24 hours to process your request.

By applying for the above position, you will confirm that you have reviewed and agreed to our Data Privacy Notice for Applicants.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.