Client Success Specialist

3 days ago


Remote, Oregon, United States Ms. Full time $40,000 - $45,000 per year

Job Title: Client Success Specialist

Location: Remote

Employment Type: Full-Time

About Us:

TalkNY Therapy is a provider of psychotherapy and group therapy services, primarily carried out on a virtual (teletherapy) basis, to patients located within New York. Our network of licensed therapists are specialized in various areas of mental health, and we strive to make mental health care accessible and convenient for our clients.

Job Summary:

We are seeking a detail-oriented, forward-thinking, and highly organized individual to join our team as a Client Success Specialist. The Client Success Specialist will be responsible for managing and coordinating the intake process for teletherapy services, ensuring smooth and efficient operations. This individual will work closely with clients, therapists, and administrative staff. The ideal candidate will possess excellent communication skills, the ability to multitask and be comfortable working in a fast-growth environment.

Key Responsibilities:

● Coordinate the scheduling of teletherapy appointments for clients and therapists using TalkNY's scheduling software

● Provide exceptional customer service and support to clients and therapists via email or phone

● Assist with therapist onboarding as needed

● Assist other departments with process improvement, metric reporting, and communications

Qualifications:

● Prior experience in scheduling, administrative support, or a similar role, preferably in a healthcare or mental health setting

● Proficiency in using scheduling software and other office tools (e.g., Microsoft Office Suite, Google Workspace, EMR/EHR - Simple Practice experience is a plus)

● Strong organizational skills and attention to detail

● Excellent verbal and written communication skills

● Ability to handle sensitive and confidential information with discretion

● Strong problem-solving skills and the ability to handle stressful situations calmly

● Ability to work independently and as part of a team in a remote work environment.

Compensation and Benefits:

● Starting Salary: $40,000-$45,000 annual salary

● Medical stipend eligible

● Federal holidays off

● PTO

● Work from home

Job Type: Full-time

Pay: $40, $45,000.00 per year

Benefits:

  • Health insurance
  • Paid time off
  • Professional development assistance
  • Work from home

Work Location: Remote


  • VP Client Success

    3 days ago


    Remote, Oregon, United States ST6 Partners Full time $120,000 - $200,000 per year

    VP Client Success Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed by Insight Partners, we're building the next chapter of growth by investing in people and product to raise the bar on quality and client outcomes. Our team is driven by...


  • Remote, Oregon, United States IBAC Consultores Full time $110,000 - $150,000 per year

    Are you ready to build and lead a high-performing Client Success organization? We're looking for a Director of Client Success (PPC) to design, scale, and manage our Client Success / Account Management function at a leading digital advertising agency specializing in SMB PPC campaigns.This role goes beyond management — you will establish the foundation,...


  • Remote, Oregon, United States Certify Full time $150,000 - $250,000 per year

    About Certify:At CertifyOS, we're building the infrastructure that powers the next generation of provider data products, making healthcare more efficient, accessible, and innovative. Our platform is the ultimate source of truth for provider data, offering unparalleled ease and trust while making data easily accessible and actionable for the entire healthcare...


  • Remote, Oregon, United States Posh Full time $80,000 - $120,000 per year

    About the RoleThe Client Success Manager (CSM) is responsible for ensuring clients achieve maximum value from their Posh solutions, fostering strong relationships, and driving product adoption. This role is critical in client engagement, AI adoption, retention, and expansion, while also addressing competitive positioning and roadmap discussions.The CSM...


  • Remote, Oregon, United States Enertiv Full time $80,000 - $120,000 per year

    What We DoEnertiv digitizes and centralizes all the backend processes necessary to own and operate commercial real estate.The platform leverages static documents, legacy systems, and connected IoT devices to streamline workflows, deliver prescriptive recommendations, and provide unprecedented transparency for every stakeholder from the boardroom to the...


  • Remote, Oregon, United States Rutti & Dodson Digital Full time $50,000 - $75,000 per year

    Are you a Client Success Manager who loves helping clients?Do you thrive managing 35–45 accounts while building genuine relationships?Passionate about the beauty and aesthetics industry?We're seeking a Client Success Manager who's excited to help our clients hit their booking goals, scale their businesses, and experience world-class support every step of...


  • Remote, Oregon, United States Perseus Group, Constellation Software Full time $73,000 - $110,400 per year

    The Client Success Manager (CSM) plays a pivotal role in guiding clients, fostering strong relationships, and advocating for their business goals. They anticipate and address evolving client needs, focusing on retention, growth, and collaboration with Sales, Product, Finance, and Marketing. Acting as the primary contact for key clients, CSMs manage...


  • Remote, Oregon, United States Blockit Full time $107,000 per year

    Making healthcare happen. Since our founding in 2016, we've formed partnerships with and designed solutions for some of the largest and most reputable health systems — especially in the areas of patient scheduling and closed-loop referral management. By using blockit to platform their existing workflows, and to design new ones, these health systems have...


  • Remote, Oregon, United States Delos Insurance Solutions Full time

    About Delos Insurance SolutionsDelos Insurance Solutions, a pioneering Managing General Agent (MGA), is at the forefront of transforming property insurance in climate-affected regions. Delos is currently active in California, writing policies in areas that other insurance providers are avoiding for wildfire exposure.Position: Agent Success SpecialistAt Delos...


  • Remote, Oregon, United States Intrinsic Digital Marketing Full time $55,000 - $75,000 per year

    Description & RequirementsWho we areIntrinsic Digital, Inc. ) is at the forefront of digital marketing. Our service lines include Apartment Geofencing, Kurie, Hotel Geofencing and Restaurant Geofencing, offering mobile and streaming TV advertising to the multifamily, hospitality, and restaurant industries.Intrinsic Digital is a fully remote company with team...