Epic Cadence Analyst II

IntroductionAre you passionate about the patient experience? At CereCore , part of HCA Healthcare we are committed to caring for patients with purpose and integrity. We care like family Jump-start your career as an Epic Cadence Analyst II today with CereCore. Cadence Certification is highly preferred.BenefitsHCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.Free counseling services and resources for emotional, physical and financial wellbeing401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)Employee Stock Purchase Plan with 10% off HCA Healthcare stockFamily support through fertility and family building benefits with Progyny and adoption assistance.Referral services for child, elder and pet care, home and auto repair, event planning and moreConsumer discounts through Abenity and Consumer DiscountsRetirement readiness, rollover assistance services and preferred banking partnershipsEducation assistance (tuition, student loan, certification support, dependent scholarships)Colleague recognition programTime Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.Learn more about Employee BenefitsNote: Eligibility for benefits may vary by location.Come join our team as a Epic Cadence Analyst II. We care for our community Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply TodayJob Summary and QualificationsAs a member of the CereCore team, the Epic Analyst II serves as a key Epic clinical IT resource for facility implementation and support. The Epic Analyst II works under the guidance of the Manager of Epic Services to perform their duties.Primary responsibilities include assisting the facility's Epic EHR systems team on clinical IT activities, and second level support to resolve incidents, and participation in upgrade/SU or new module/application testing and implementation for the facility. This individual works with other Epic team members and our facilities to deliver hands-on training as needed, and to implement corporate and division standardization, utilization, integration and optimization plans.The Epic Analyst II is expected to spend time within our facilities and critical areas to maintain a firm understanding of operations and ensure development and solutions solve the core ask/issue. Travel will be as necessary to complete the various departmental initiatives.Supervisor – Manager, Epic ServicesSupervises – NoneKey Interactions – CereCore Leadership, Clients, Staff, VendorsAssists CereCore Epic team with clinical IT activitiesProvides incident/issue support through data gatheringWorks to troubleshoot and resolve Tier 2 level application-specific issue build/fixesProvides detailed issue resolution documentationAdvanced knowledge in at least one Epic moduleBasic knowledge in at least one other Epic moduleParticipates in module/application testing, and implementationParticipates in software update testingProduces detailed build documentation and functional test scriptsCompletes test script updatesProvides input to on policies and procedures, training, and best practicesPresent system configuration changes at Change Management meetingsDemonstrates system functionality for end users and stakeholdersPresents design and build changes to stakeholders for approvalWorks with team members and facilities to deliver advanced Tier 2 level hands-on training as neededWorks with team members and facilities to actively promote and support corporate/division standardization, utilization, integration and optimization plans for the Epic applications.Communicates workflows to end usersCreates training aids and tip sheetsParticipates in incident support, design and end user/stakeholder meetings as a member of the Epic CereCore team.Promotes system security and patient confidentiality and helps ensure complianceBuilds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.)Assists in identifying and communicating referrals to support Sales and Business DevelopmentAdheres to Code of Conduct and Mission & Value StatementParticipates in special projects as needed and performs other duties as assignedRepresent CereCore and HCA while working/interacting with external partnersTravel as required; anticipated < 25% travel.Other duties as assignedKnowledge, Skills and AbilitiesRequiredWorking knowledge of Epic technologyExperience with Epic workflowsExceptional ability to build and maintain relationships across multiple clients and vendorsDemonstrated ability to communicate effectively with team members and stakeholders both verbally and in writingStrong ability to multi-task, and execute on new initiativesAbility to express technical knowledge clearlyAbility to absorb technical knowledge quicklyDemonstrated customer orientation skillsAbility to work independently on tasks and projectsEffective time management skills, critical and creative thinkingDemonstrated teaching abilities •Demonstrated advanced computer skillsPreferredUnderstanding of clinical operations and processesExperience with at least one healthcare organizationProficiency with Microsoft OfficeWhat qualifications you will need:Bachelor's Degree preferredThree or more years of relevant work experienceMicrosoft Office ProficiencyEpic Proficiency with Certification level scores within first 3 months in role requiredEpic Application Certification/Proficiency preferredHCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.HCA Healthcare Co-FounderIf you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Epic Cadence Analyst II opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply todayWe are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.