Sr. Interface Analyst

Open Position: Senior Interface Analyst

Reports to:  Manager of Interoperability

Location:  Remote

About Us
HST Pathways is on a mission to transform healthcare with innovative software technology that enables surgery centers to provide more cost-efficient patient care and better outcomes.  Our suite of solutions spans the entire case lifecycle, including scheduling, care coordination, clinical documentation, and revenue cycle.  Backed by Bain Capital, we are the fastest growing ASC software company and serve over 1,600 clients, but we're just getting started and have plans to 10X the value we offer.  However, our big ambitions are only as strong as the team behind them, which is why we're looking to build our team with the best.
What we're looking for:

We're seeking a highly motivated and results-driven Senior Interface Analyst who is passionate about making a difference in healthcare. You're authentic, intuitive, and a fast learner who can thrive in a fast-paced and evolving work culture. You believe in the values of One Team, Inclusion, Transparency, Agility, Empathy, Growth Mindset, and Proactivity and are ready to exemplify these qualities as a team ambassador. You are data-driven, comfortable with a high-volume workload, and can deal with a dynamic work setting.

Responsibilities:
As a senior member of the Interoperability Operations Team, you will be responsible for implementing, testing, and troubleshooting interfaces for surgery center clients and their business partners. Interfaces are critical to client success with the HST platform and are implemented alongside a core HST product or post-implementation of our core products. You will also work closely with internal teams, client IT teams, and vendors to obtain configuration information and troubleshoot issues with live interfaces. You will lead efforts to streamline interface implementations, identify areas of improvement, and develop clear documentation with attention to detail. You may also support QA efforts for interface products in conjunction with the product and development teams.

• Design and implement complex interfaces that integrate with multiple systems and applications, with an emphasis on Rhapsody-based integrations.
• Provide technical leadership and mentorship to junior team members.
• Work with cross-functional teams to gather requirements and provide technical solutions, including supporting leadership in engaging with customers and third party partners / vendors to build new interfaces that streamline real-world operational workflows.
• Lead efforts to document and improve the processes of interface implementations.
• Manage multiple projects simultaneously and prioritize workloads to meet deadlines.
• Conduct system and integration testing to ensure high-quality deliverables.
• Provide technical support for clients and internal teams as needed.
• Serve as a product ambassador for the HST Interoperability Operations Team.

• Bachelor's degree in information technology, computer systems, computer science, or related field.
• 5+ years of experience in interface/integration implementation and support, with at least 2 years of experience in healthcare IT.
• Experience working directly with the Rhapsody interface engine to build and deliver interfaces in production is required.
• Experience building interfaces and/or working with various Epic modules considered a strong asset.
• Expertise in interface/integration technology concepts (e.g. HL7, APIs, databases, client-server, querying software and communications protocols).
• Proficiency in SQL and experience with Mirth and/or other healthcare data engines.

• Strong communication, problem-solving, and time management skills.
• Ability to work effectively in a team environment.
• Excellent analytical and decision-making skills.
• Strong customer service orientation and ability to work in a fast-paced environment.
• Ability to generate clear documentation with attention to detail.

• We go beyond the expected.  We strive to be the difference in everything we do and look for ways to innovate and deliver beyond expectations.
• We thrive through collaboration.  We invest in our team and take pride in the success of others. 
• We strive to make a positive impact.  We are passionate about our work and leverage our collective creativity and industriousness to make big things happen
• We sharpen and share our expertise.  We aspire to learn, grow, and share knowledge.
• We love the journey.  We never lose sight of the fact that we're contributing to building a new model of healthcare delivery.

• Remote work environment
• Health benefits paid for employee
• Flexible Paid Time Off Policy
• 11 company holidays per year
• Paid parental leave
• 401K with matching contributions
• Learning and development allowance
• A diverse, inclusive, and fun team

HST Pathways celebrates diversity and is steadfast in fostering an inclusive work environment where employees feel valued, respected, and engaged. We champion and nurture a culture where inclusiveness is instinctive and fuels innovation, connection, and a strong sense of "One Team". HST is deeply committed to representing and reflecting the unique experiences, perspectives and viewpoints of our employees, customers, and the communities we serve.