Chief Financial Officer

About Us

JustAnswer is the leading AI + Human professional services platform, on a mission to revolutionize how people access expert help. Since 2003, we've connected millions of customers across 196 countries with verified professionals in real time—anytime, anywhere. With a powerful combination of human expertise and cutting-edge AI, we're transforming the future of professional services.

Rooted in boldness, humility, and innovation, we take a data-driven approach to solving complex problems and continuously improving through Lean principles.

About the Role

We're seeking a strategic, growth-oriented Chief Financial Officer (CFO) to help shape the next chapter of JustAnswer's journey — fueling a global AI platform that empowers independent professionals to grow, scale, and succeed.

This full-time role is structured as an 18–24 month journey, offering the opportunity to lead high-impact work that will shape the company during a key period of transformation.

Reporting directly to our CEO, you'll serve as a key business architect and strategic thought partner, shaping the company's strategy, optimizing our portfolio of brands, and building a compelling blueprint for sustainable, long-term value creation.

This role goes beyond financial discipline. It's about crafting clarity from complexity, shaping a strategic narrative, and driving enterprise value — blending strategy, numbers, and storytelling to influence decisions at the highest level.

What You'll Do

• Shape the Financial Blueprint for Growth: Define and execute a strategy that positions JustAnswer for long-term value creation and strategic flexibility.

• Optimize Business Models: Refine our multi-channel strategy (lead gen, B2C, B2B) and develop scalable financial models that highlight future potential and resilience.

• Tell the Strategic Story: Partner with the CEO to communicate our vision and performance with clarity and conviction to investors, the Board, employees and key external stakeholders.

• Unlock Portfolio Value: Evaluate and prioritize growth opportunities across brands, markets, products and channels to maximize enterprise value.
  
  Expand Strategic Networks: Build and nurture relationships with financial, industry, and strategic partners — including investors, analysts, and key advisors — to elevate JustAnswer's visibility, credibility, and growth opportunities in the broader business ecosystem.

• Lead a High-Performing Team: Develop and mentor a world-class finance organization focused on insight, impact, and execution.

• Drive Strategic Optionality: Ensure financial and operational readiness that supports a full range of strategic pathways.

What We're Looking For

• 15+ years of progressive finance leadership, including CFO or divisional CFO experience in growth-stage or PE-backed companies.

• Background in private equity, top-tier management consulting (Bain, McKinsey, BCG), corporate development or investment banking with in-house operational experience.

• Proven success driving transformation and enterprise value creation.

• Exceptional storyteller who connects financial insight and vision into a persuasive strategic narrative.

• Experienced across multi-channel, digital, B2C, B2B or subscription-based business models.

• Strong communicator with boardroom presence and executive gravitas.

• MBA or advanced degree preferred.

Why You'll Love It Here

At JustAnswer, we blend AI innovation and human expertise to make a meaningful global impact. You'll work directly with a visionary founder and leadership team to shape strategy, scale growth, and define what's next — all while driving the creation of long-term enterprise value in a high-growth environment.

Remote From these States

California, Florida, Georgia, Idaho, Illinois, Massachusetts, Michigan, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Virginia, Washington, and Wisconsin.

Pay Transparency

JustAnswer will provide pay transparency information upon application to those in qualifying jurisdictions.

Why Join Our Team

At JustAnswer, we blend the best of AI and human expertise to make a real impact. Our mission-driven culture values bold ideas, continuous learning, and global collaboration. We offer a flexible, remote-first environment with equitable rewards, career growth opportunities, and a supportive community where your contributions truly matter. Join us and be part of something bigger, helping people, one answer at a time.

Our JustAnswer Promise

We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It's not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.

• Data driven: Data decides, not egos
• Courageous: We take risks and challenge the status quo
• Innovative: We're constantly learning, creating, and adapting
• Lean: We focus on customers, using lean testing to learn how to serve them best
• Humble: Past success is not a guarantee of future success

If these things matter to you, come join the team here at JustAnswer

Our Commitment to an Inclusive Workplace

We welcome people from all backgrounds who seek the opportunity to help build a future where professional services are readily available to all. If you have curiosity, passion, and a collaborative spirit, come work with us. JustAnswer is committed to an inclusive workplace. JustAnswer is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

AI Disclosure & Informed Consent

Artificial intelligence (AI) technology may be used during the hiring process to record, transcribe, analyze, and rank interview responses. By submitting your application and participating in the interview process, you acknowledge and consent to the use of AI technology in the hiring process. For more information see our AI Disclosure and Consent Policy.