Executive Assistant to the CEO

OUR  MISSION

Imagine building a better healthcare journey for patients with cancer, where individuals and their loved ones feel seen, supported, and heard by their care team – both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way.

At Thyme Care, we share a passion for transforming the cancer care experience – not just for patients but also for their caregivers and loved ones, as well as those delivering and paying for their care. Today, Thyme Care is known predominantly as a cancer care navigation company enabling value-based cancer care; in the next few years, we will become a nationally recognized technology-driven and provider-centric care delivery model, reshaping the landscape of cancer care access, delivery, and experience. Our commitment runs deep—we're not satisfied with the status quo but determined to redefine it.

To make this happen, we're building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. If you share our vision and want to be part of something truly meaningful, we want to hear from you. Together, we can revolutionize cancer care and make a difference that lasts a lifetime.

WHAT YOU'LL DO

As Thyme Care grows rapidly, our CEO's commitments are expanding in both scale and complexity. We're looking for a highly capable Executive Assistant who thrives in dynamic environments, anticipates needs before they arise, and brings calm, structure, and clarity to a fast-moving day.

You'll be a trusted partner—someone who helps the CEO focus on the highest-impact priorities while ensuring everything behind the scenes runs seamlessly. Reporting to the Chief of Staff, you'll collaborate closely to align time, communication, and decisions with the company's most important goals. This role is full-time, in-office, and based in Nashville, TN.

You'll serve as the CEO's right hand, managing calendars, communications, and logistics across every channel—Slack, email, phone, and text. You'll triage information with discretion, respond independently when appropriate, and ensure that critical matters move forward quickly and thoughtfully. With this level of access comes the expectation of absolute confidentiality, sound judgment, and quiet excellence.

• Prioritize with purpose: Proactively manage and adjust the CEO's calendar to reflect company goals and personal priorities.
• Create seamless structure: Own the schedule end-to-end, resolving complex, competing demands with professionalism and grace.
• Travel alongside the CEO: Accompany the CEO to key meetings, conferences, and events, ensuring logistics, preparation, and follow-through are flawless.
• Partner across the org: Collaborate with the Chief of Staff and other EAs to align schedules, manage dependencies, and ensure operational flow.
• Streamline communication: Triage Slack, email, and phone messages, responding on behalf of the CEO when appropriate.
• Coordinate travel and events: Plan and manage frequent, multi-leg travel, ensuring every detail—from logistics to presence—runs smoothly.
• Track action and accountability: Keep tabs on follow-ups and deliverables, ensuring nothing slips through the cracks.

WHAT YOU'VE DONE

• Experience: A strong background supporting C-level executives, ideally in high-growth or dynamic environments; experience balancing both professional and contextual support.
• Strategic judgment: You don't just take direction—you anticipate, prioritize, and make smart tradeoffs on behalf of your executive.
• Calendar mastery: You see the calendar as a reflection of priorities and take ownership of it accordingly.
• Polished communicator: Exceptional written and verbal skills; you represent leadership with professionalism, empathy, and clarity.
• Channel manager: Skilled at triaging across Slack, email, and text, responding independently when appropriate.
• Trusted confidant: You handle sensitive matters with integrity, discretion, and care.
• Flexible and resourceful: You stay calm under pressure, adapt quickly, and find solutions in the gray.
• Adaptability and solutions-oriented: You bring calm, creative problem-solving to fast-changing priorities.

WHAT LEADS TO SUCCESS

Act with our members in mind. You're inspired by Thyme Care's mission and understand how supporting the CEO advances our impact on members and their families.
Move with purpose. You're proactive, decisive, and action-oriented—you make things happen.
Operate with discretion and trust. You bring integrity and professionalism to every interaction.
Stay calm in the gray. You thrive amid change and ambiguity, maintaining focus and clarity.
Think two steps ahead. You anticipate challenges, plan for contingencies, and ensure details never get lost.
Communicate with clarity. You represent leadership thoughtfully, authentically, and with empathy.
Collaborate effectively. You partner seamlessly with the Chief of Staff, the leadership team, and other EAs to keep the organization aligned and moving forward.

OUR VALUES

At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don't choose.

Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The expected base salary is around ~$90,000, depending on experience and scope. The salary range could be lower or higher than this if the role is hired at another level. 

We recognize a history of inequality in healthcare. We're here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer.

Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.