Sales Support Intern

4 days ago

Deerfield Beach, Florida, United States Fortune Brands Full time $33,300 - $45,760
Job Description

Position Summary:

The Sales Support Intern will assist the Decking Sales team with a variety of administrative and customer service tasks. This internship is designed to provide exposure to sales operations, customer engagement, and cross-functional collaboration within a wholesale business environment.

 

Key Responsibilities:

  • Support the team by responding to basic customer inquiries related to order status, product details, and claims/returns under supervision.
  • Collaborate with Sales to help identify and document customer-related issues and assist in implementing resolutions.
  • Provide assistance in gathering and organizing product specifications, catalog data, and performance information for internal use.
  • Act as a support liaison between Sales and other departments such as Category Management, Distribution, Pricing, and Sales Administration.
  • Help communicate updates and concerns from internal teams to the Sales group.
  • Assist in creating and formatting documents using Microsoft Word, Excel, and PowerPoint.
  • Help maintain and update CRM records (HubSpot) with guidance.
  • Generate simple sales reports and summaries as requested.
  • Participate in the preparation of annual district sales plans for up to 3 districts.
  • Attend sales training sessions to gain foundational knowledge of sales processes and tools.

Qualifications:

  • Currently pursuing a degree in Business, Marketing, Communications, or a related field.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Willingness to learn CRM tools such as HubSpot.
  • Detail-oriented with strong organizational skills.
  • Ability to work collaboratively in a team environment.
Additional Information

Company Description:

Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too. When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength. Explore life at Fortune Brands [email protected] and let us know the nature of your request along with your contact information. Resumes submitted to this email address will not be responded to.

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