Support Admin
4 days ago
Location: Hybrid in Duluth, GA
Our client, a restaurant services and supply chain company, is looking for a Project Coordinator to join their team. This person would be supporting the New Restaurant Remodel team. This is a contract to hire role and onsite 1 day a week in Duluth, GA.
Principal Duties and Responsibilities
Administrative Support- Conduct quote follow-ups via phone and email for new store/remodel projects and other growth initiatives.
- Work collaboratively with internal teams to route franchisee requests such as quote updates, quote revisions, or escalations.
- Collect and submit weekly RS board report in collaboration with the team.
- Build and publish equipment lead time sheets with Category Managers (CMs).
- Maintain and update equipment warranty lists in collaboration with the Equipment Maintenance Category Manager.
- Oversee and manage vendor contact lists in collaboration with CMs.
- Assist with franchisee meeting preparation (bi-annual):
- Source internal data to create reference sheets for multiple meetings each cycle.
- Assist in drafting meeting-specific to-do lists.
- Manage logistics and communications for in-person training events in partnership with the Equipment Maintenance Category Manager (registration, confirmations, reminders, post-event follow-up).
Data & Analytical Support
- Assist with ad hoc communications development, including product announcements, supplier updates, and commitment communications.
- Support phone survey execution for new store/remodel projects and other RS initiatives.
- Maintain and analyze member data to support targeted sales or marketing campaigns, research, and program development.
- Provide reporting and insights to support RS program performance and decision-making.
Optional Marketing/Communications Support (if applicable)
- Assist with preparing and distributing member communications (email campaigns, newsletters, flyers, SMS messages, etc.).
- Support the maintenance of the marketing/communications calendar.
Qualifications & Skills
1. Bachelors degree or equivalent work experience in business, communications, or related field.2. 1-3 years of experience in an administrative, coordinator, or specialist role.
3. Strong organizational skills with attention to detail and accuracy.
4. Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook); experience with Smartsheet or CRM systems is a plus.
5. Comfort working with datacollecting, cleaning, and preparing for reporting.
6. Able to handle multiple priorities in a high-pressure environment
7. Proven ability to communicate effectively with diverse audiences and work associates
8. Experience working in a supply chain, franchise, and/or food service environment is a plus
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