Senior Revenue Operations Specialist

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you.About Us Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution" headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com . Position Summary The Senior Revenue Operations Specialist plays a critical role in supporting our SaaS organization by enabling business users and cross-functional teams through proactive support, training, and system enhancements that drive operational efficiency and strategic scalability. This position partners closely with stakeholders across Sales, Marketing, Service, and Finance to optimize Salesforce capabilities and ensure alignment with the fast-evolving needs of a SaaS business. As a key contributor to organizational effectiveness, the role manages and customizes core Salesforce applications including Sales Cloud, Service Cloud, CPQ, and Communities. It also maintains data integrity, streamlines processes, and supports release cycles. The ideal candidate is a self-motivated, solutions-oriented professional with a proven ability to troubleshoot and resolve complex logic challenges in a dynamic, tech-driven environment. Requirements 3+ Years working in Salesforce with 1+ years of full time experience with CPQ specifically Functional knowledge of Flow and third party applications that integrate with CPQ such as DocuSign and Conga Strong business analysis and functional experience, including requirements gathering Skilled in managing competing priorities while driving project deliverables and collaborating across teams Accurately manage all aspects of project deliverables and collaborate with cross-functional project team Excellent communication and organization skills Ability to handle multiple competing priorities Travel as needed, estimated at 10% Essential Duties and Responsibilities Deliver daily end-user support, training, and proactive guidance to enhance Salesforce knowledge and adoption across teams. Troubleshoot system issues, build reports, optimize business processes, and maintain documentation and customizations. Partner with leadership to analyze business needs, define technical specifications, and configure systems to support custom applications and optimized processes. Manage project deliverables, collaborate with cross-functional teams, and research Salesforce solutions-including native features and managed packages-to meet strategic goals. Administer and customize Salesforce applications (Sales Cloud, Service Cloud, Knowledge and Community Applications), manage user access, automate business processes (utilizing flow), and deliver advanced reporting and dashboard support. Lead Salesforce CPQ initiatives by configuring and optimizing Contracts, Quotes, Orders, Products, Pricing, and related objects, applying best practices to meet evolving business requirements Data management including imports, cleansing, deduplication, and optimization, while enhancing Salesforce functionality and integrating it with internal and external systems. Preferred Qualifications 5+ Years working in Salesforce with 2+ years of full time experience with CPQ specifically PEO, ASO, or HCM experience is a plus Salesforce admin certification is a plus Salesforce advanced admin certification is a plus Salesforce CPQ specialist admin certification is a plus Active Member of the Salesforce Trailblazer Community is a plus Visualforce/Lightning Components/Aura Components, Apex is a plus SOQL (Salesforce Object Query Language) is a plus This position is eligible for the following benefits: Health Insurance: Medical, dental, and vision coverage Retirement Plan: 401(k) with company match Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance. Additional Compensation: [e.g., signing bonus, commission structure] if applicable