Computer Support

2 weeks ago

New York, NY, United States Experis Full time

Our client, a leading financial services organization, is seeking a Computer Support professional to join their team. As a Computer Support specialist, you will be part of the IT Support Department supporting the high-profile user community within a professional banking environment. The ideal candidate will demonstrate excellent customer service skills, technical proficiency, and the ability to work independently in a fast-paced setting, which will align successfully in the organization.

Job Title:Computer Support

Location: New York, NY 10010

What's the Job?

  • Provide software and hardware support to end-users in a professional banking setting.
  • Assist with administration of Virtual/Desktop/Laptop Management and infrastructure applications including VDI, patch management, encryption technologies, and anti-virus solutions.
  • Support incident and request management through ServiceNow or similar ticketing systems, ensuring timely resolution and documentation.
  • Reimage user devices, backup and restore user data, and ensure proper software installation and functionality.
  • Configure, install, and test hardware components, manage hardware replacements, and troubleshoot technical issues to prevent escalation.
What's Needed?
  • 3-5 years of experience providing software/hardware support, with knowledge of server, Cisco technology, and professional IT environments.
  • Proficiency with troubleshooting/supporting MS Office suite, including MS Teams, Outlook, and Windows OS.
  • Experience assisting with Virtual/Desktop/Laptop Management, infrastructure applications, and incident/request management systems.
  • Previous experience working with ServiceNow or similar ticketing systems is a plus.
  • Strong communication skills, ability to work independently, and knowledge of two-factor authentication security protocols.
What's in it for me?
  • Opportunity to work in a dynamic, professional banking environment supporting executive-level users.
  • Engage in diverse technical tasks including hardware deployment, troubleshooting, and data management.
  • Develop your skills in a collaborative and inclusive workplace.
  • Work onsite at a convenient location in New York, NY, with a standard Monday to Friday schedule.
  • Be part of a team that values professional growth and technical excellence.
Upon completion of waiting period, consultants are eligible for:
  • Medical and Prescription Drug Plans
  • Dental Plan
  • Vision Plan
  • Health Savings Account
  • Health Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Supplemental Life Insurance
  • Short Term and Long Term Disability Insurance
  • Business Travel Insurance
  • 401(k), Plus Match
  • Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

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